Unlock the Flavours of the World, One Cup at a Time
Bollands of Chester is an independent retailer that offers a wide selection of teas and coffees sourced from around the globe. Our store is located in the historic Eastgate Row in Chester, a place that is home to one of the most comprehensive tea and coffee ranges in the U.K. While our physical store offers a staggering 265 options for tea and coffee lovers, our online range is a curated selection of our finest offerings.
We take pride in our Heritage Loose Tea Blends, which brim with heritage and history, and our special Fruit and Herbal Infusion Blends. Our selection of Ayurvedic and Wellness Teas has been carefully chosen to offer a range of health benefits for our customers. Additionally, we have a bespoke in-house blending and packaging service to cater to our customers' unique needs and preferences.
Tea and Coffee Selection
Our tea collection consists of over 130 loose tea and tea bag varieties, including fruit and herbal infusions, black, green, and white fine loose teas, our specially blended Bollands tea 'ashrams, ' and a select variety of rare and seasonal teas, such as Assam Golden Tip. Our teas have been carefully chosen from some of the world's oldest and finest plantations to guarantee quality and consistency.
Our coffee selection boasts over 35 individual coffees, including many of the world's rarities. Our comprehensive range of classic coffees includes our own carefully blended 'BOLLANDS' range, all of which are freshly roasted and ground to order. Our coffee beans come from various regions, including Africa, America, and Asia, offering a wide range of flavours and aromas.
Wares and Gifts
We've also sourced some beautiful and unusual tea and coffee ware, teapots, and a fabulous, fun range of brewing essentials which make the perfect gift for tea and coffee lovers. Our customers can choose from a selection of gift boxes and hampers or request our help in creating their own special gift set.
Ordering and Delivery
Our online ordering system is simple and secure, offering free 1st class delivery for orders over 25. We also have a physical store, where customers can purchase and try before they buy. Our sister company, 'Rows Cafe, ' situated next door to our shop, offers a range of teas and coffees made to order for customers who want to enjoy the delights of Chester City life.
Contact Us
At Bollands of Chester, we're always happy to help our customers with any questions or special requests. Our team is knowledgeable and passionate about tea and coffee, and we're committed to providing excellent customer service. So, if you're looking for something special or need help with your order, please don't hesitate to drop us a line.
Overview
The reviews for Bollands on the Rows in Chester are overwhelmingly positive. The shop is described as a "delightful shop", "really lovely little place", and "one of the best little shops in Chester". Reviewers praise the shop's selection of teas and coffees, with many mentioning the wide range of options available, including herbal teas, different beans, and blends.
Shop and Ambiance
The shop's location is mentioned as a potential issue, with one reviewer struggling to find it due to lack of signage on the street level. However, once found, the shop's upper location is described as quiet and providing a peaceful atmosphere. The shop's interior is also appreciated, with one reviewer mentioning the "little seating area" and another describing the shop's "old time heritage feelings".
Service
The service at Bollands is consistently praised, with reviewers mentioning the friendly and knowledgeable staff, including the shop owner. Several reviewers mention the helpful advice and suggestions provided by the staff, which assisted in their selection of teas and coffees.
Product and Quality
The quality of the teas and coffees is a major highlight, with reviewers raving about the taste and variety available. Specific teas and coffees are mentioned as being particularly noteworthy, such as the White Assam and the Hazelnut Coffee. The shop's packaging and pricing are also commended, with one reviewer mentioning the excellent value for money.
Negative Reviews
One reviewer had a particularly poor experience, failing to receive their order despite paying and chasing up with the shop. This reviewer praises the shop's products but is left feeling frustrated and out of pocket.
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