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About Our Vision

Fresh Move adopted a modern mindset and ethical approach to property lettings, with an emphasis on clear communication, transparent costs, and value-led services. We have established ourselves as a trusted operator within the property sector, consistently delivering exceptional client experiences.

Our Expertise

As seasoned professionals with deep understanding of the local property market, we offer:

  • Expert Tenant Acquisition: Extensive experience in attracting and vetting qualified tenants, ensuring optimal rental income.
  • Transparent Costing: Clear and competitive fees, with no hidden charges or surprises.
  • Detailed Tenant Management: Comprehensive communication and reporting, ensuring landlords remain fully informed.
  • Strategic Marketing & Advertising: Effective online presence and tailored marketing campaigns to maximize property visibility.
  • Dedicated Account Management: Personal interaction and tailored guidance throughout the process.

Our Values

Fresh Move operates under core values that underpin our interactions with clients:

  • Transparency: Open and honest communication with clear and timely updates.
  • Integrity: Adherence to highest ethical standards and regulatory compliance.
  • Value-driven: Delivering exceptional client experiences through customized services.
  • Client-centricity: Prioritizing clients' needs and aspirations.

Our Commitment

Fresh Move is regulated by industry leading bodies, the Association of Residential Letting Agents (ARLA) and the Property Ombudsman for Residential Lettings (TPO). This ensures our clients receive the highest quality of service and ethical conduct.

Reviews
Positive: Fresh Move Lettings received praise for their excellent customer service, reliability, and efficiency in managing properties.
Negative: One reviewer had a negative experience, citing issues with professionalism, quality, responsiveness, and value, and expressed frustration with the company's handling of fire safety issues.

Excellent Customer Service

The majority of reviewers praised Fresh Move Lettings for their exceptional customer service. Many reviewers commended Debbie, Fiona, and Agnese for their professionalism, responsiveness, and friendly approach. They were praised for being knowledgeable, efficient, and proactive in addressing queries and issues.

Reliable and Trustworthy

Several reviewers appreciated the reliable and trustworthy nature of Fresh Move Lettings. They were commended for their ability to manage properties efficiently, source quality tenants, and handle any issues that arose.

Smooth and Stress-Free Experience

Many reviewers had a smooth and stress-free experience with Fresh Move Lettings. They appreciated the fast and efficient service, with some reviewers highlighting the speed at which they were able to move into their new properties.

Local and Independent Company

Some reviewers appreciated that Fresh Move Lettings is a local and independent company, which allowed for a more personalized and tailored service.

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