Reliable Appliance Repair Services for a Hassle-Free Home Life
Appliance Fix is an established local business that has been serving the Ayrshire community since 1995. With over two decades of experience in the industry, we have built a reputation for providing high-quality, reliable, and affordable domestic appliance repair services throughout the region. Our primary goal has always been to offer a prompt and friendly service to our customers at a reasonable rate, ensuring their household appliances are up and running smoothly in no time.
Repairs
At Appliance Fix, our team of skilled engineers is available for in-home repairs from Monday to Friday across Ayrshire. We strive to provide a same/next day service, making it convenient for our customers to have their appliances fixed without any significant delay. Our engineers have particular expertise in repairing integrated appliances; however, they are well-equipped to handle various issues with washing machines, tumble dryers, dishwashers, electric ovens/cookers, electric hobs, vacuum cleaners, and microwaves (both domestic and commercial).
If you prefer, you can bring small appliances to our workshop for repair, and we will do our best to diagnose and resolve the issue promptly.
Spare Parts
Our shop in Ayr is well-stocked with a wide array of parts and accessories for major appliance brands. Over the years, we have developed an extensive network of suppliers, enabling us to order and receive parts promptly, often within 24 hours. If you need assistance in identifying the correct part, feel free to provide us with the brand and model/serial number of your machine. In some cases, bringing in the part or sending a photo can be helpful in ensuring a precise match.
New Appliances
Should your appliance be beyond repair or if you are looking to upgrade, Appliance Fix can supply and install both free-standing and integrated appliances. We only stock brands and models that we have confidence in, ensuring our customers receive reliable and long-lasting products. As part of our service, we will remove the old machine and dispose of it responsibly.
Business Hours
Our business hours are as follows:
- Monday: 08:00 - 17:00
- Tuesday: 08:00 - 17:00
- Wednesday: 08:00 - 17:00
- Thursday: 08:00 - 17:00
- Friday: 08:00 - 17:00
Additionally, we are open for limited hours on Saturdays from 09:30 - 12:00.
Service Area
We primarily cover the major area around Ayr, regularly carrying out repairs in Prestwick, Troon, Irvine, Maybole, Cumnock, and the surrounding areas. If you are unsure whether your location falls within our service area, do not hesitate to contact us for clarification. We do our best to accommodate customers in other areas when we can arrange multiple jobs in the same region.
General Feedback and Ratings
The appliance repair service has received a mixed response from customers, with some rating the service as high as 5 stars and others giving a low rating of 1 star. Overall, the feedback suggests a range of experiences, with some customers expressing satisfaction with the prompt service, professional staff, and reasonable prices, while others have had negative experiences, particularly with customer service.
Positive Feedback
Positive feedback highlights the following strengths:
- Prompt Service: Many customers appreciated the quick response times and prompt service provided by the appliance repair team.
- Professional Staff: Technicians were described as skilled, polite, and professional in their work.
- Reasonable Prices: Customers appreciated the competitive pricing for services and repairs.
- Efficient Repairs: Several customers noted that the repair process was efficient, and their appliances were fixed quickly.
Negative Feedback
Negative feedback primarily centered around customer service, with several customers expressing dissatisfaction with the receptionist. Issues included:
- Rude and Argumentative Behavior: Some customers reported encountering rude and argumentative behavior from the receptionist.
- Poor Communication Skills: A few customers mentioned that the receptionist lacked good communication skills and was not responsive to their needs.
- Unhelpful: One customer reported that the receptionist was not helpful and made them feel like an inconvenience.
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