Trust us to go the 'Extra Mile' for you and your vehicle
At Hartford MOT Centre, we pride ourselves on being a friendly and honest independent garage dedicated to providing sensational service to you and your vehicle. We are committed to building solid and trusting customer relationships based on providing a truly excellent service with great value. Our mission is to always provide you with the highest quality of auto repair and exceptional customer service, and we want to prove to you that we will go the 'Extra Mile' to gain your custom and, more importantly, retain it.
Our Services
As a proud member of the RAC Approved Garage Network, we offer a wide range of services to cater to all your motoring needs. From routine car servicing and maintenance to vehicle inspections and MOT testing, our skilled team of highly qualified motor engineers will always get you back on the road as quickly and efficiently as possible. We understand the importance of keeping your vehicle in top condition, which is why we use only the latest diagnostic tools and modern workshop equipment to ensure that any issues are identified and resolved promptly.
Our Commitment to You
At Hartford MOT Centre, we are committed to providing you with an exceptional customer experience. We believe in being transparent in our pricing and services, and we will always keep you informed throughout the repair process. Our team of friendly and knowledgeable staff are always happy to answer any questions you may have, and we will always provide you with honest advice and guidance to ensure that you make the right decisions for your vehicle. We pride ourselves on our ability to aid our customers in any way possible, and we look forward to building a long-term relationship with you.
Our Achievements
With over 100 years of combined experience, our team of experts has honed their skills to provide you with high-quality services that are completed to the highest standards. We are proud to be part of the Good Garage Scheme, which ensures that you receive the best advice, service, and price when bringing your car to us. We also offer 5 courtesy cars available on request, ensuring that you are back on the road in no time.
Garage Services
Despite a few positive reviews, the majority of reviewers expressed disappointment and frustration with the garage's services. One reviewer, Tom Millard, described a particularly egregious experience where the garage charged him for a false engine scan and replaced a part that was not related to the issue. He ended up fixing the problem himself and replacing the incorrect part.
Multiple reviewers, including Jane Millington and David Jones, described being overcharged or charged more than the quoted price. Some, like Tom Millard, also reported feeling ripped off.
On the other hand, several reviewers praised the garage's services, citing friendly staff, good customer service, and reasonable prices. Alex Murphy and Lisa Whitehouse, for example, described quick and efficient service, while Maggie and Tim Capper appreciated the garage's ability to accommodate unexpected problems.
Finally, Shaz and Jonathan Twidale praised the garage's professionalism, punctuality, and value for money.
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