At Bateman Skips Ltd, we pride ourselves on being a family-run waste management company based in Keynsham, Bristol. We have been providing top-notch skip hire, grab hire, transfer station, and other waste management services to domestic and commercial customers across Bristol, Bath, and the surrounding areas.
Our Services
We offer a wide range of services to cater to your waste management needs. From skip hire to grab hire, transfer station, and sweeper hire, we have got you covered. Our skips come in various sizes, including 2-yard skips, 4-yard skips, 6-yard skips, and more, to suit your specific needs. Our team of experts will guide you through the entire process, ensuring that you get the right skip for your project.
Our Commitment
At Bateman Skips Ltd, we are committed to providing exceptional customer service, emphasizing reliability, efficiency, and sustainability. We take pride in our ability to recycle over 95% of the waste we collect, making us a responsible and environmentally-friendly waste management company. Our team works tirelessly to ensure that our customers receive the best possible service, and we continually strive to improve our processes to meet the evolving needs of our customers.
Our Values
As a family-run business, we hold our values close to our heart. We believe in honesty, integrity, and transparency in everything we do. We strive to build long-term relationships with our customers, based on trust, respect, and excellent customer service. Our team is dedicated to providing a personalized experience, tailored to meet the unique needs of each customer.
Our Mission
Our mission is to provide innovative waste management solutions that exceed our customers' expectations while promoting a sustainable environment. We strive to be the leading waste management company in the region, recognized for our exceptional service, reliability, and commitment to the environment.
Poor Service and Damage to Property
Several reviewers expressed frustration and disappointment with Bateman Skips' service, citing damage to property, poor communication, and unmet delivery timelines.
Delivery Issues
- Delays in delivery, with some reviewers waiting for days or even weeks for their skips to arrive
- No communication or updates on delivery status, leaving customers in the dark
- Inconsistent delivery times, with some reviewers experiencing early morning deliveries without prior notice
Damage to Property
- Damage to walls, fences, and gardens due to careless driving or poor handling of skips
- In one instance, a customer's car was nearly hit by a lorry, and a wall was damaged during collection
Poor Communication
- Unresponsive or unhelpful customer service, with some reviewers left waiting for callbacks or resolutions
- Lack of transparency and honesty about delivery times, prices, and services offered
Complaints and Compensation
- Multiple reviewers reported being ignored or dismissed when trying to report issues or request compensation
- Some reviewers were offered inadequate refunds or excuses instead of solutions
Positive Experiences
- A few reviewers reported positive experiences, citing efficient delivery, helpful drivers, and good communication
Other Issues
- Some reviewers reported being overcharged or subjected to unexpected fees
- A few reviewers experienced difficulties with the online booking system or website
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