At Thatcham MOT & Service Centre Ltd, we pride ourselves on being a friendly and low-cost alternative to main dealerships. With two large workshops, a fully licenced MOT lane, several repair bays, a tyre and wheel alignment centre, and an air conditioning facility, we are well-equipped to cater to all your vehicle needs. Located next to CCS Car Sales, we have a team of highly skilled technicians and a service reception area that is easily accessible.
Our Services
We offer a range of services to ensure your vehicle stays in top condition. Our services include:
- Servicing: A service is a perfect opportunity to check key components including brakes and tyres. We offer a variety of services to keep your car running smoothly and efficiently.
- Repairs: With modern workshop facilities and highly skilled technicians, we are perfectly placed to undertake a vast range of repair work on your car, including air conditioning, suspension, and brake repairs.
- Air Conditioning: Whether you require an air conditioning recharge or a full air conditioning service, we can help keep you cool and comfortable in your vehicle.
- MOTs: Cars and vans over three years old must by law pass a yearly MOT test to show they are roadworthy. We are here to help you complete your MOT and keep your vehicle roadworthy.
What Our Customers Say
We are proud of our excellent customer service and the high-quality work we provide. Here's what some of our satisfied customers have to say:
- "Glenn and his team have always gone that extra mile whenever I have needed their help to keep my car on the road." - Ed Clarke
- "Always very helpful and no pressure from staff. Good old-fashioned family business but with modern equipment and facilities." - Philip Alexander
- "The after care provided by Glenn in the servicing department is second to none, his customer service is outstanding, he's obliging in finding a convenient slot to work around my work hours." - Kim Wakefield
Why Choose Us
At Thatcham MOT & Service Centre Ltd, we pride ourselves on our:
- Friendly and helpful staff
- Competitive prices
- High-quality workmanship
- Convenient location
- Wide range of services
Overall Satisfaction
The majority of customers have expressed exceptional satisfaction with their experiences at Thatcham MOT & Service Centre, praising the garage's efficient and friendly service, high-quality work, and competitive prices.
Customer Service
Several reviewers highlighted the excellent customer service they received, complimenting the staff on their helpfulness, politeness, and willingness to accommodate their needs. Some customers mentioned being treated with respect and dignity, which is particularly notable for women who have often felt dismissed at other garages.
Work Quality and Pricing
Customers have praised the high standard of work carried out by the garage, with many commenting on the thoroughness of MOTs and the quality of repairs and maintenance. The prices charged by the garage are generally considered reasonable and competitive.
Flexibility and Reliability
The garage's flexibility and reliability have also been commended, with customers appreciating the ability to book appointments at short notice and the prompt completion of work.
Negative Experiences
However, one customer had a negative experience, citing issues with an MOT retest and disagreeing with advisory notes provided by the garage.
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