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At Farebrother Smith, we pride ourselves on being a fresh and progressive independent company providing a dedicated and professional service specialising in Residential Lettings and Property Management. As specialists and landlords ourselves, we understand the financial and emotional burdens involved when renting out your home. Our experienced team of experts are committed to delivering rapid and determined customer service and results. We are a young and enthusiastic company, whose staff have valuable experience of working within the lettings industry. We are eager to impress and offer a friendly and 'stress-free' approach to renting your property.
Our Services
Our team of experts provide a comprehensive range of services to both landlords and tenants. For landlords, we offer a tailored property management service, ensuring that your property is let quickly and efficiently, while also providing a hassle-free experience. We understand the importance of finding the right tenant, and our expert team will work tirelessly to ensure that your property is let to a reliable and trustworthy individual. Our services include property valuations, marketing, viewings, and referencing, as well as ongoing management and maintenance.
For tenants, we provide an independent, safe, and hassle-free approach to renting. We offer a wide range of properties to let, from modern apartments to family homes, and our experienced team are on hand to guide you through the letting process, ensuring that you find the perfect property to suit your needs. Our services include property viewings, referencing, and assistance with the tenancy agreement.
Our Philosophy
At Farebrother Smith, we believe in building long-term relationships with our clients, and our team of experts are committed to delivering exceptional customer service. We understand the importance of communication and transparency, and we strive to provide a seamless and stress-free experience for all our clients. Our expert team are passionate about providing a tailored service, tailored to meet the individual needs of each client, and we are dedicated to achieving the best possible results.
Our Mission
Our mission is to provide a professional and dedicated service to both landlords and tenants, while also maintaining the highest standards of customer service. We strive to build long-term relationships with our clients, and we are committed to delivering exceptional results. At Farebrother Smith, we believe in being proactive, innovative, and customer-focused, and we are dedicated to being the best in the business.
Overall Experience
The majority of reviewers had an excellent experience with Farebrother Smith, praising their professionalism, efficiency, and friendly service.
Positive Feedback
Many reviewers praised the agency's staff, particularly Lisa, for being helpful, kind, and efficient in finding them a new home. They appreciated the prompt responses to their concerns and the smooth process of moving in.
Family-Run Business
Several reviewers mentioned that Farebrother Smith is a family-run business, which they found to be a joy to work with, citing their prompt, efficient, and caring service.
Negative Feedback
However, one reviewer had a negative experience, feeling that the agency was unhelpful and rude when they were told they couldn't view a property because it was too small for their family of five.
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