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Business Details
37 Years
experience
Your Trusted Family Jewellers in West Malling Since 1989
Andrew Smith Jewellers is a family-run business established in 1989, serving the Kent village of West Malling. With over three decades of experience, we offer a comprehensive range of services including scrap gold purchasing, jewellery repairs, watch battery fitting, and part exchange options. Our expertise spans antique, vintage, and contemporary jewellery, complemented by a curated selection of silver items and lab-grown diamonds.

We prioritise customer satisfaction through personalised advice, competitive pricing, and a commitment to quality craftsmanship. Our team ensures a welcoming environment where clients receive transparent, obligation-free appraisals and tailored solutions for their jewellery needs.
Services
Scrap gold purchase Jewellery repair Watch battery fitting Jewellery cleaning Part exchange Antique jewellery Lab-grown diamonds Birthstone items Jewellery restoration Watch straps
Details
  • Year established: 1989
Highlights and features
  • We have 34 years of experience in the jewellery industry.
  • Our family-run business prioritises personalised customer service.
  • We offer competitive prices for scrap gold and unwanted jewellery.
  • Our part exchange service provides added value for customers.
  • We provide a wide range of services under one roof.
Associations and certifications
  • Fine Jewellery On Your Doorstep
What people say
Excellent service Quality jewellery Friendly advice Competitive prices Beautiful collection
Services
Scrap gold purchase
We buy unwanted gold jewellery for cash, offering competitive prices for damaged or broken items. Our straightforward appraisal process ensures fair valuations without obligation, valid for seven days. This service supports customers seeking quick returns on unused assets.
Watch battery fitting
We supply and fit watch batteries for 99% of brands, completing the service in 20 minutes for 10.00. While we cannot guarantee water resistance, our skilled technicians ensure reliable functionality for timepieces.
Jewellery repair
Our experts handle repairs for quality jewellery, providing pre-work estimates and collaborating with insurance companies for damage claims. We assess wear and tear to maintain the integrity of cherished items.
Lab-grown diamonds
We offer lab-grown diamonds created through high-pressure, high-temperature techniques. These ethically produced alternatives match mined diamonds' properties, providing a sustainable choice for modern jewellery.
Part exchange
Customers can trade unwanted jewellery towards new purchases. We calculate fair values during consultations, allowing clients to upgrade pieces while receiving equitable credit for their existing items.
Questions
What services does Andrew Smith Jewellers offer?
We provide scrap gold purchasing, jewellery repairs, watch battery fitting, part exchange, and cleaning services. Our inventory includes antique, vintage, and contemporary jewellery.
Do you buy unwanted jewellery?
Yes, we purchase scrap gold and damaged jewellery for cash, offering competitive valuations after a short appraisal process.
Can you replace watch batteries?
We supply and fit watch batteries for most brands in 20 minutes for £10.00, though water resistance cannot be guaranteed.
What are lab-grown diamonds?
Lab-grown diamonds are ethically produced using high-pressure techniques, offering identical properties to mined diamonds at sustainable prices.
Do you offer part exchange options?
Yes, we provide part exchange valuations during consultations, allowing customers to trade existing jewellery towards new purchases.
What are your opening hours?
We are open Monday to Saturday from 9:00am to 5:30pm and occasionally during special events like the Christmas Festival.