Improving your home, one facade at a time.
About Us
Cornerstone is a leading main contractor specialising in the installation of energy efficiency measures and facade solutions across the residential and commercial sectors. Founded in 2004, we have extensive experience in cladding and concrete repair, and have expanded our expertise to include a comprehensive range of home improvement solutions. We work predominantly on domestic properties, for social landlords, local authorities, private landlords and individual home owners.
Our Expertise
Our team of highly skilled professionals have extensive experience in:
- External Wall Insulation: We offer a variety of external wall insulation solutions to improve the energy efficiency and comfort of your home, including traditional cavity wall insulation and more modern solutions such as external insulation systems.
- High Rise Facades: We have extensive experience in the refurbishment and renovation of high-rise buildings, including the installation of rainscreen systems and other facade treatments.
- Park Homes & Non-Domestic Buildings: We provide insulation and energy efficiency solutions for park homes, as well as non-domestic buildings of all kinds.
- Renewables & Funding: We are accredited installers for various government-backed funding programmes, including the Social Housing Decarbonisation Fund (SHDF) and the Home Upgrade Grant (HUG).
Our Values
Our core values guide everything we do:
- Customer focus: We prioritize our customers' needs and deliver exceptional service through clear communication, attention to detail, and a commitment to exceeding expectations.
- Innovation: We constantly invest in new technologies and solutions to provide the most efficient and sustainable home improvement improvements.
- Integrity: We operate with the highest ethical standards and transparency in all our business practices.
Our Commitment
We are dedicated to helping our clients achieve comfortable, energy-efficient homes and buildings. We combine technical expertise with a comprehensive understanding of the financial and regulatory landscape to deliver tailored solutions that meet our clients' unique needs and aspirations.
Poor Quality Work and Unprofessional Behavior
There are several common complaints about Cornerstone's work. Many customers have experienced poor quality work, including cracks and bubbles in rendered surfaces, damage to internal walls and floors, and insulation issues. Additionally, the company has been accused of being completely unprofessional, with contractors behaving inappropriately, failing to follow proper safety procedures, and being dismissive of customer concerns.
Lack of Communication and Negligence
Several reviewers have expressed frustration with the lack of communication from Cornerstone. They claim that it took a long time to get issues addressed, and even then, the company would only respond after repeated requests and threats of legal action. The company's disregard for safety and regulation is also highlighted, with some reviewers noting that they did not follow proper procedures and failed to ensure the building was secure.
Disrespectful and Unprofessional Contractors
The behavior of Cornerstone's contractors has been slammed by several reviewers. They have been accused of yelling obscenities and making sexual innuendos, leaving trash and cigarette butts, and even using private gardens as an ash tray. The lack of respect for residents, particularly children and families, is appalling.
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