Business Details
36 Years
experience
Expert Hearing Care in Chorley
Established in 1990, Richard W Andrew Hearing Aid Centre is a family-run, independent hearing care provider serving the Northwest of England. Our team of highly trained audiologists and hearing aid dispensers brings over 35 years of combined expertise to every consultation, prioritising patient-centred care and evidence-based solutions. We specialise in comprehensive hearing assessments, advanced ear wax removal techniques using ENT-grade equipment, and independent hearing aid selection with multiple trial options. Our commitment to excellence is demonstrated through our use of cutting-edge technology, including Real Ear Measurement and Otoscan 3D ear scanning, ensuring precise, personalised fittings.As HCPC-registered professionals, we maintain rigorous clinical standards while offering compassionate, unhurried service tailored to individual needs. Our reputation for integrity is reinforced by our satisfaction guarantee and transparent pricing, which includes all aftercare services. With three dedicated receptionists supporting seamless patient journeys, we combine technical expertise with a welcoming environment to deliver lasting hearing solutions.
Services
Hearing Aid Selection
Ear Wax Removal
Hearing Tests
Hearing Aid Repairs
Custom Ear Moulds
Home Visits
Real Ear Measurement
Details
- Year established: 1990
Highlights and features
- 35 years of independent hearing care expertise
- Multiple hearing aid trials from all major brands
- Advanced ear wax removal using ENT-grade equipment
- Real Ear Measurement for precise hearing aid calibration
- Satisfaction guarantee with no-obligation consultations
Associations and certifications
- HCPC
- BAA
- BHSAA
Services
Hearing Aid Selection
We offer independent selection of hearing aids from all major manufacturers, with multiple trial options to ensure optimal fit. Our audiologists provide unbiased recommendations based on your specific hearing profile and lifestyle needs. With access to the latest technology, including rechargeable and Bluetooth-enabled models, we help you find the most suitable solution for your hearing journey.
Ear Wax Removal
Our professional ear wax removal uses microsuction, irrigation, and endoscope-guided techniques with ENT-grade equipment. Each procedure begins with video otoscopy to assess ear canal condition. Our HCPC-registered practitioners ensure safe, comfortable treatment tailored to individual ear anatomy, with no extra charge for follow-up visits if required.
Hearing Tests
Comprehensive diagnostic hearing tests conducted in soundproof booths include air and bone conduction testing, tympanometry, and speech-in-noise evaluation. We use Real Ear Measurement technology to verify hearing aid performance and Otoscan 3D scanning for custom earmoulds. Results are explained clearly with printed audiograms provided on the same day.
Hearing Aid Repairs
We provide repair services for all hearing aid makes, using manufacturer-approved components and diagnostic tools. Our technicians address technical faults, perform routine maintenance, and offer same-day assessments for urgent issues. Repairs include microphone and receiver replacements, tubing changes, and software recalibration to restore optimal device functionality.
Custom Ear Moulds
Custom-fitted ear protection solutions include swim moulds, sleep plugs, and shooting protection created using digital 3D scanning technology. These waterproof, comfortable moulds are tailored to individual ear anatomy for superior noise reduction and retention. We also provide industrial hearing protection solutions meeting workplace safety standards.
People
Richard W. Andrew
Registered Hearing Aid Audiologist
With over 35 years' experience, Richard is a HCPC-registered audiologist trained in microsuction by Aston University and endoscopic techniques under a Consultant ENT surgeon. He established the practice in 1990, specialising in independent hearing aid provision and complex ear care.
Nicholas Hardcastle
Registered Hearing Aid Dispenser
Nicholas holds a BSc in Audiology from Cambridge and has six years' experience in hearing aid dispensing. He provides expert advice on device selection and performs advanced ear wax removal procedures using NHS-validated techniques.
Margaret
Receptionist
As the practice's longest-serving team member with 35 years' experience, Margaret manages appointments and patient communications with her characteristic warmth and organisational expertise.
Diane
Receptionist
With over 20 years at the practice, Diane provides compassionate administrative support, ensuring smooth patient journeys through her attentive service and in-depth knowledge of clinic operations.
Lynne
Receptionist
Lynne has developed into a key administrative team member over six years, combining quick learning ability with a friendly approach to support both patients and clinical staff effectively.
Questions
How long does a hearing test take?
A comprehensive diagnostic hearing test takes 45-60 minutes, including result explanation and discussion of recommendations.
Do I need a GP referral for hearing aids?
No referral is required - you can book directly with our HCPC-registered audiologists for assessment and treatment.
What happens if I only have ear wax?
We'll remove the wax immediately using microsuction or irrigation techniques, with no additional charge for follow-up visits.
Can I try different hearing aids?
Yes, we offer multiple trials from different manufacturers to ensure you find the most comfortable, effective solution.
What aftercare services do you provide?
Our aftercare includes free Real Ear Measurement adjustments, cleaning, maintenance, and unlimited follow-up appointments during your hearing aid's warranty period.
Do you offer home visits?
Yes, we provide home visits for patients with mobility challenges, delivering the same comprehensive services in your preferred environment.
