Empowering Children to Look and Feel Their Best
Carolina is a reputable supplier of high-quality schoolwear, skiwear, and bespoke items to schools in the UK. With a commitment to providing excellent customer service and ensuring that every child looks and feels their best, we take pride in being a trusted partner to our partner schools.
Our History
Founded on the principles of quality, innovation, and customer satisfaction, Carolina has built a reputation for delivering exceptional products and services to schools across the UK. Our team of experienced professionals is dedicated to ensuring that every child has access to the best possible schoolwear, skiwear, and bespoke items that meet their individual needs.
Our Services
At Carolina, we understand the importance of providing high-quality schoolwear that meets the unique needs of each school. That's why we offer a comprehensive range of products, including blazers, shirts, skirts, trousers, and more, designed to meet the specific requirements of each school's uniform policy. Our schoolwear is designed to be durable, comfortable, and easy to care for, ensuring that children can focus on their education without worrying about their clothes.
In addition to our schoolwear range, we also provide high-quality skiwear, including ski jackets, salopettes, and hoodies, designed to keep children warm and comfortable on the slopes. Our skiwear is designed to be both functional and stylish, ensuring that children can enjoy their winter sports activities with confidence.
Our bespoke items include communion and christening wear, as well as embroidered and printed items for schools and individuals. We take pride in our attention to detail and commitment to delivering exceptional quality and service in every aspect of our business.
Why Choose Carolina?
At Carolina, we believe that every child deserves to look and feel their best. That's why we're dedicated to providing high-quality products and services that meet the unique needs of each school and individual. Our commitment to customer satisfaction, quality, and innovation has earned us a reputation as a trusted partner to schools across the UK.
Unsatisfactory Experiences
Delivery Issues
Reviews highlight issues with delivery, including charges of 8 for delivery with no effort made to post the order, leaving customers waiting for a long time.
Rude Customer Service
Multiple reviews mention the owner, an older lady, being extremely rude and unhelpful. Examples include being told "it's not my problem" when returning incorrect sizes, being embarrassed in front of children, and being told to hurry up while shopping.
Order Issues
Several reviews mention issues with orders, including parts of the order not arriving, being unable to find items in the shop, and being lied to about stock availability.
Comparisons to Other Shops
Some reviews compare Carolina's to other shops, such as Forest Casual Wear in Loughton, stating that prices are higher and service is better at the competing shop.
Positive Experiences
Friendly and Helpful Staff
A few reviews mention the staff, aside from the owner, being friendly and lovely, making an effort to help customers.
Efficient and Safe Service
Some reviews praise the efficient and safe service, including a seamless experience during the pandemic, with staff taking precautions to ensure customer safety.
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