Your move, our expertise, your peace of mind
A Legacy of Moving Expertise Since 1928
Hadley & Ottaway has been a trusted name in removals and storage in East Anglia for over 90 years. Founded in 1928 by Jack Hadley and Herbert Ottaway, our company has a rich history of helping families and businesses relocate smoothly and efficiently.
Dedicated to Delivering Excellence
Our team of experienced professionals is committed to providing:
- Personal service: We take the time to understand your unique needs and requirements, offering tailored solutions to every move.
- Professional care: We handle your belongings with the utmost care, ensuring their safe and secure arrival at your new location.
- Cost-effective solutions: We offer competitive rates and transparent pricing, ensuring your move is affordable as possible.
Comprehensive Moving Services
We offer a comprehensive range of services designed to meet all your moving needs, including:
- Domestic Removals: Thorough and reliable removals for residential properties of all sizes.
- Overseas Removals: Expertise in relocating your belongings internationally, with meticulous packing and secure transport.
- Corporate & Business Relocations: Comprehensive support for office and business relocations, ensuring a seamless transition.
- Secure Storage Solutions: Purpose-built warehousing with 24/7 security and CCTV.
Why Choose Hadley & Ottaway?
With decades of experience, attention to detail, and a personal approach, Hadley & Ottaway is your trusted partner for all your moving and storage needs. We are committed to:
- Exceeding your expectations: We go above and beyond to ensure your move is as stress-free and seamless as possible.
- Communicating clearly: We provide regular updates and clear information throughout the process.
- Insurance coverage: Your belongings are protected with comprehensive insurance.
Get a Free Quote Today!
Contact us today to request a free, no-obligation quote for your move. We look forward to helping you start your new chapter in a seamless and efficient way.
Overall Positive Feedback
Hadley & Ottaway has received an overwhelmingly positive response from their customers. The majority of the reviews praise the company's excellent communication, punctuality, politeness, and professional handling of the moving process. Several customers have highlighted the team's hard work and dedication to customer satisfaction.
Efficient Communication and Punctuality
Many customers have praised the company's communication skills, noting that they were kept informed throughout the moving process. Their punctuality has also been highlighted, with several customers noting that the team arrived on time and got to work straight away.
Professional and Polite Staff
The staff at Hadley & Ottaway have been consistently praised for their professionalism and politeness. Customers have noted that the team was helpful and courteous, making the moving experience as stress-free as possible.
High-Quality Service and Competitive Pricing
The company's service has been described as "first-rate" and "excellent" by several customers. The pricing has also been noted as competitive, with one customer stating that it was "extremely competitive."
Exceptional Customer Service
Chris Rush's customer service has been particularly praised, with one customer noting that he went "beyond exceptional" in providing advice and ensuring the moving process was stress-free.
Repeat Business and Recommendations
Due to their positive experiences, several customers have stated that they would use Hadley & Ottaway again and recommend the company to others.
Minor Issues with Claims and Customer Satisfaction
However, there have been a couple of issues noted. One customer experienced a damaged item following their move, which was not resolved to their satisfaction. Another customer had concerns about the staff's behavior and attitude, although this was dismissed by the management.
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