Business Details
23 Years
experience
Emergency
services
Professional Cleaning Services Northumberland
Established in 2003, Lionheart Cleaning has built a reputation as a trusted provider of comprehensive cleaning solutions across Northumberland, Newcastle, and the Scottish Borders. With over 20 experienced staff members, we serve domestic, commercial, and industrial clients, offering tailored services including carpet cleaning, window maintenance, and emergency flood restoration. Our commitment to quality is demonstrated through 24/7 availability, use of advanced equipment, and adherence to industry standards such as BDMA-certified flood response. We prioritise customer satisfaction through free no-obligation estimates, eco-friendly practices, and rapid response times that consistently outperform national franchises.Our team undergoes rigorous training and background checks to ensure professionalism in every project, from routine domestic cleans to large-scale commercial contracts. With membership in the National Federation of Master Window & General Cleaners (No. 10674), we combine technical expertise with local knowledge to deliver reliable, cost-effective cleaning solutions that meet diverse client needs.
Services
Carpet Cleaning
Upholstery Cleaning
Window Cleaning
Pressure Washing
Wood Sanding
Flood Restoration
Leather Cleaning
Stone Floor Polishing
Graffiti Removal
Softwashing
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency cleaning and restoration services
- Our staff undergo rigorous training and background checks
- We use EN14476 approved chemicals for infection control
- We provide free no-obligation cleaning estimates and advice
- Our BDMA-certified technicians handle flood and fire restoration
Associations and certifications
- National Federation of Master Window & General Cleaners (NFMW&GC) - Membership No 10674
- BDMA Standard
Services
Carpet Cleaning
Our professional carpet cleaning utilises hot water extraction and low-moisture systems to remove deep-seated dirt and allergens. We assess each carpet's material and condition to select the optimal cleaning method, ensuring rapid drying times of 30 minutes to 4 hours. Our technicians use eco-friendly solutions that effectively eliminate odours, stains, and dust mites while preserving carpet longevity.
Upholstery Cleaning
We restore upholstery to 'as new' condition using advanced equipment and eco-friendly products suitable for all fabric types including silk, leather, and brocade. Our process removes ingrained dirt and stains while offering optional stain protector application. Most treatments complete within 4-6 hours drying time, minimising disruption to domestic and commercial clients.
Window Cleaning
Professional window cleaning services for domestic and commercial properties, using traditional methods and pure water reach-and-wash systems. We clean glass, frames, and sills to 18m height without ladders, complying with work-at-height regulations. Regular maintenance schedules ensure properties maintain pristine appearances year-round.
Flood Restoration
24/7 emergency flood response with BDMA-certified technicians and specialist drying equipment. We provide immediate water extraction, structural drying, and property restoration to pre-incident condition. Our services include insurance company coordination and associated trades for complete property recovery following water or fire damage.
Pressure Washing
High-pressure cleaning services for driveways, patios, and commercial premises using 4000psi commercial equipment. We remove algae, weeds, and stains from block paving, concrete, and stone surfaces. Additional services include graffiti removal, gutter cleaning, and 24-hour emergency call-outs for urgent cleaning requirements.
People
Ian Rochester
Founder
Established Lionheart Cleaning in 2003, growing the business to employ over 20 staff across multiple cleaning sectors. Maintains focus on quality service delivery and customer satisfaction through continuous staff development and investment in advanced cleaning technology.
Questions
What areas do you cover?
We serve Northumberland, Newcastle Upon Tyne, Gateshead, Tyneside, and the Scottish Borders regions.
Do you offer emergency services?
Yes, we provide 24-hour emergency response for flood, fire, and urgent cleaning requirements.
Are your cleaning products eco-friendly?
We use environmentally safe products across most services, including upholstery and carpet cleaning.
How quickly can you respond to service requests?
We guarantee site assessment within 24 hours, with many insurance partners requiring 2-4 hour response times.
What cleaning accreditations do you hold?
We are members of the National Federation of Master Window & General Cleaners (No. 10674) with BDMA-certified technicians.
