Mulberry & Thyme is a luxury hair salon based in Epsom, Surrey, that has been providing top-notch hair services to its clients since 2016. Our mission is to care for and individualise our clients' needs, identifying a personalised style and feeling, in a relaxed luxury environment. Our exceptionally creative, professional, and friendly team of stylists helps you achieve that individual, but comfortable look you desire whilst providing a luxury experience to every customer.
Our Story
Established in October 2016, Mulberry & Thyme was founded with a vision to provide a unique and bespoke hair experience to its clients. Our salon has been carefully designed to create a calming and welcoming atmosphere, where clients can relax and enjoy a cup of coffee while our team of experts work their magic. Our team, led by Carly Richardson, is dedicated to providing a luxury experience, tailored to each client's individual needs.
Our Services
At Mulberry & Thyme, we offer a wide range of hair and colour services, tailored to suit every individual's needs. Our services include haircuts, colours, styling, and hair care, all delivered with exceptional creativity, professionalism, and friendliness. Our team is highly skilled and experienced, with extensive training in the latest trends and techniques. We use only the highest-quality products and strive to provide a bespoke experience, tailored to each client's unique needs and preferences.
Our Values
At Mulberry & Thyme, we believe that hair is an integral part of everyday life, and we're committed to helping our clients achieve the look and feel they desire. We're dedicated to providing exceptional customer service, where every client is treated as an individual, and their needs are carefully considered. We're passionate about staying at the forefront of the latest trends and techniques, ensuring that our clients receive the best possible service.
Our Mission
Our mission at Mulberry & Thyme is to care for and individualise our clients' needs, identifying a personalised style and feeling, in a relaxed luxury environment. We strive to provide a bespoke experience, tailored to each client's unique needs and preferences, delivering exceptional creativity, professionalism, and friendliness.
Overall Experience
The majority of customers have had an excellent experience at the salon, praising the friendly and welcoming atmosphere, the professionalism of the stylists, and the high-quality services provided.
Stylists and Services
Many customers have praised the expertise and attention to detail of the stylists, particularly Katy and Carly, who have been mentioned by name. The services provided, including hair colouring, cutting, and styling, have been consistently praised for their high quality.
Salon Ambiance
The salon's ambiance and decor have also been praised, with many customers commenting on the unique and quirky interior. The complimentary head and shoulder massage has been a particularly popular touch.
Standout Features
The loyalty reward system, cruelty-free products, and Covid-safe practices have all been highlighted as standout features of the salon.
Negative Experience
However, one customer had a disappointing experience, citing poor communication and a bad hair colour result.
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