Arrive as customers leave as friends
Who we are
Impact ARC is your trusted local partner for all your vehicle repair, maintenance and modification needs. We take pride in offering a personal and professional service to both private and commercial customers in the Nottingham area.
Our Values
At Impact ARC, we believe in:
- Quality: We deliver high-quality workmanship on every job, using only the best materials and tools.
- Integrity: We are committed to honesty and transparency in all our interactions.
- Customer focus: We prioritize your needs and concerns, providing clear and consistent communication throughout the process.
- Community: We actively support local businesses and initiatives.
Our Expertise
Our team of highly skilled technicians are qualified in all aspects of vehicle repair and maintenance, covering:
**Accident Repair & Assistance
- Comprehensive repairs for all types of vehicles, regardless of damage severity.
- Assistance with insurance claims.
- Free courtesy cars available.
Vehicle Recovery
- 24/7 roadside assistance and towing services.
- Secure storage for your vehicle.
- Assistance with recovery from breakdowns, crashes, and vehicle theft.
General repairs and maintenance
- Air conditioning repair and servicing.
- Wheel alignment and balancing.
- Alloy wheel refurbishment.
- SMART repairs for minor cosmetic damage.
- Engine diagnostics and repairs.
- MOT preparation and testing.
Why choose Impact ARC?
- Experienced and qualified technicians: Our team has extensive experience and undergoes continuous training to stay ahead of the industry.
- Competitive prices: We offer fair and transparent pricing, with no hidden costs.
- Transparent communication: We keep you updated throughout the entire process.
- Personal and friendly service: We take the stress out of vehicle repairs by providing a comfortable and welcoming environment.
Overall Experience
The majority of customers have reported a positive experience with Impact Auto Body, praising their excellent communication, friendly and helpful staff, and high-quality repairs.
Communication
Many customers have praised Impact Auto Body's communication, stating that they were kept informed and updated throughout the repair process.
Staff
The staff at Impact Auto Body have been consistently described as friendly, helpful, and polite.
Repairs
The quality of the repairs has been praised by many customers, with many stating that the workmanship is excellent and that their vehicles were returned in immaculate condition.
Issues with Repairs
However, some customers have reported issues with the repairs, including mismatched paint color, overspray, and incomplete work.
Dispute with Insurance Company
One customer reported a dispute with their insurance company, claiming they were forced to sign a document stating they were satisfied with the repairs when the work was not completed.
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