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Life's Biggest Problems are the Biggest Blessings in Disguise

A Family-Run Business with a Vision of Enhancing Productivity

IVS Materials Handling emerged in 2000 from a simple observation: local users of forklifts were yearning for a more responsive and personalized service than the major manufacturers were offering. Founded by Barry Thackrah, with an extensive background in engineering and a deep understanding of forklifts, IVS was built on a foundation of exceptional customer service and deep technical expertise.

Expertise at Your Service

Our team of skilled engineers, supported by experienced administrators, offer:

  • Consulting and Advisory: We delve into your operations and workflows to identify areas for improvement and provide tailored solutions for optimizing your materials handling processes and strategies.
  • Thorough Examinations: Similar to a MOT, but specifically designed for forklifts, ensuring safety and optimal performance.
  • Preventative Servicing: Regular inspections extend the lifespan of your equipment and prevent costly downtime.
  • Sales and Hire: Access to a diverse range of new, used, refurbished, and ex-demo equipment, with flexible financing options to suit your needs.
  • Training: Comprehensive courses for operators of all skill levels, covering various forklift types and configurations.

A Commitment to Excellence

At IVS, we go beyond simply supplying equipment and services. We partner with our clients, becoming an integral part of their success. Our dedication to excellence is reflected in:

  • Our memberships in industry-leading organizations, ensuring adherence to the highest standards.
  • Our commitment to continuous improvement and innovation.
  • Our responsive and personalized approach to every customer interaction.

Join Us on Our Journey

With over 20 years of experience, IVS Materials Handling has become a trusted partner for countless businesses across various industries. Contact us today to learn how our expertise and innovative solutions can empower your organization and drive operational efficiency.

Reviews
Positive: The majority of reviews praise IVS for their excellent customer service and professionalism.
Negative: Some reviewers have expressed serious concerns about IVS's reliability and honesty, citing faulty products and negligent inspection practices.

Summary of Reviews

The reviews for IVS (Interface Vehicle Services) are a mixed bag, with both glowing praises and scathing criticisms.

Positive Reviews

The majority of reviews are positive, with customers praising the company's excellent customer service, responsiveness, and professionalism. Reviewers have mentioned that IVS takes the time to understand their unique needs, provides high-quality equipment, and offers prompt and reliable service.

Negative Reviews

On the other hand, there are a few negative reviews that are extremely critical of IVS. One reviewer had a terrible experience with a forklift truck that broke down repeatedly, and another reviewer believed that the company was negligent in their inspection and sales practices.

Product Issues

Some reviews have mentioned specific product issues, such as the discovery of faulty forklift trucks and lack of hydraulic oil in the tank.

Conclusion

While IVS has received mostly positive reviews, there are significant concerns regarding the company's reliability and honesty expressed by a few reviewers. Customers are advised to carefully consider these reviews and approach the company with caution.

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