Our Story
At Rock & Co, we pride ourselves on providing high-quality granite and quartz kitchen worktops, backed by exceptional customer service and a commitment to excellence. Our journey began with a mission to give customers the best products, expert advice, and a professional service at the right price. Over the years, we have strived to deliver exceptional results, and our customers have come to expect nothing but the best from us.
Our Services
At Rock & Co, we offer a wide range of services to cater to our customers' unique needs. We have a state-of-the-art manufacturing facility, equipped with the latest Cad Cam, CNC precision machinery, and Laser Templating products. This enables us to work from Architectural drawings, ensuring perfect fitting of our Granite & Quartz worktops every time.
We understand that time is of the essence, which is why we offer an express service, which can turn around your new worktop in as little as 48 hours. Our teams are highly trained and experienced, and our installation is carried out by our in-house fitters, ensuring that every aspect of the process is meticulously managed.
Our Materials
We source our Granite worktops directly from a select panel of manufacturers, producing a comprehensive variety to suit all tastes and requirements. Our Quartz worktops are engineered from crushed quartz and resin, offering consistency in colour and pattern. Porcelain worktops, crafted from porcelain slabs, mimic the look of natural stone with added durability. We offer a range of finishes and styles to cater to our customers' unique tastes and preferences.
Our Partnerships
Rock & Co partners with Belenco, a leading brand in the sector, renowned for its unique surface designs and harmonious world design trends. We also partner with Intermac HQ, a leading manufacturer of CNC fabrication and technology. These partnerships enable us to stay at the forefront of innovation and provide our customers with the best possible products and services.
Our Showrooms
Rock & Co has showrooms located in Hertfordshire and Cambridgeshire, with a team of experts available to provide expert advice and guidance. We cater to customers from all over the country, with installation teams nationwide.
Our Values
At Rock & Co, we value quality, innovation, and customer satisfaction above all else. We are committed to delivering exceptional results, and our customers have come to expect nothing but the best from us. We strive to continually improve and innovate, staying at the forefront of the industry.
Quality of Workmanship and Service
The reviews for Rock & Co. are mixed, with some customers having a positive experience and others being disappointed. The majority of customers praise the quality of workmanship and the service they received from the company. Many reviewers complimented the installation team, stating that they were professional, helpful, and did a great job. The sales team was also praised for being knowledgeable, friendly, and responsive to any concerns or questions that arose during the process.
However, there were a few customers who had a less than satisfactory experience. One reviewer was left with no kitchen over Christmas after Rock & Co. failed to deliver their worktop on time. Another reviewer had to deal with a lack of transparency and poor communication from the company, which led to frustration and delays.
Communication and Feedback
Good communication was an important aspect of the service provided by Rock & Co. Many reviewers praised the company for keeping them informed throughout the process and being responsive to their questions and concerns. However, one reviewer had to chase the company for a refund and experienced poor communication throughout the process.
Product Quality
The quality of the quartz worktops was a major talking point among reviewers. Most customers were very pleased with the quality and appearance of their new worktops. One reviewer noted that while the quartz worktops may not look exactly like real stone, they are a more practical option and still result in a nice clean look.
Technical Issues
There were a few instances where technical issues arose during the installation process. One reviewer had to deal with a problem with one of the quartz worktop pieces, but the company resolved the issue without complaint. Another reviewer experienced a delay in the installation due to a problem with the material.
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