Business Details
29 Years
experience
Trusted Car, Home & Travel Insurance Solutions
Established in 1997, Rias Insurance has been dedicated to providing high-quality insurance solutions tailored to protect what matters most to our customers. As part of Ageas, a leading insurer with a 200-year heritage, we combine extensive industry experience with a commitment to exceptional customer service. Our Defaqto 5 Star rated car, home, and travel insurance products reflect our focus on delivering comprehensive coverage and flexibility. We prioritise transparency, offering 24/7 online policy management with no admin fees for changes, alongside a UK-based claims team available round the clock. Recognised for excellence through multiple awards, including Personal Lines Insurer of the Year, we continuously strive to enhance our services.Our sustainability initiatives, such as using green car parts in repairs, demonstrate our responsibility to the environment. With over 4 million customers trusting Ageas, we remain committed to simplifying insurance and ensuring reliability. Our team actively engages with local communities, supporting charitable causes and educational partnerships. Customer feedback drives our improvements, and we welcome input to refine our offerings. Backed by FCA authorisation and a strong corporate governance framework, Rias Insurance stands as a trusted partner for safeguarding your assets.
Services
Car Insurance
Home Insurance
Travel Insurance
Online Claims Service
24/7 Customer Support
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of experience in insurance services since 1997.
- Our policies feature Defaqto 5 Star rated coverage for car, home, and travel.
- We provide 24/7 UK-based claims service with guaranteed repairs for 12 months.
- 83.7% of home insurance customers renewed with us in 2025.
- We achieved 35.16% green parts usage in vehicle repairs for sustainability.
Associations and certifications
- Defaqto
- Trustpilot
- Financial Conduct Authority
What people say
Quick claims process
Easy online account
Competitive rates
Responsive support
Clear policies
Services
Car Insurance
Defaqto 5 Star rated car insurance offering comprehensive protection with optional extras. Policies include guaranteed repairs through approved partners for 12 months and 24/7 UK-based claims support. Backed by Ageas' 99.6% claims acceptance rate between 2023-2024.
Home Insurance
Defaqto 5 Star rated home insurance with flexible coverage options. Includes dedicated helplines, no admin fees for online policy changes, and 24/7 claims service. Eight out of ten customers renew annually, reflecting consistent satisfaction.
Travel Insurance
Flexible travel insurance with Defaqto 5 Star rated gold and platinum tiers. Covers domestic and international trips, featuring 24/7 emergency assistance. Managed through a dedicated online portal for claims and policy adjustments.
Online Claims Service
24/7 accessible claims platform enabling quick registration and management. Supported by UK-based teams, repairs under car policies are guaranteed for 12 months. Allows document uploads and real-time claim status tracking.
Policy Management
Self-service online portal for policy updates, payments, and document access. No admin fees apply for changes made online. Rated 4.2/5 on Trustpilot with 84.6% customer satisfaction for ease of use.
People
Ant Middle
Chief Executive Officer
Leading Rias Insurance' executive team since 2019, Ant Middle drives strategy for customer service excellence and sustainable business practices. With over 20 years in insurance leadership roles at Ageas, he focuses on innovation and community engagement.
Questions
What types of insurance does Rias Insurance offer?
Rias Insurance provides car, home, and travel insurance with Defaqto 5 Star rated options. Policies include flexible coverage, 24/7 claims support, and online management tools.
How do I make a claim?
Register claims 24/7 via our online portal or contact the UK-based claims team. Repairs for car insurance are guaranteed for 12 months through approved partners.
Can I manage my policy online?
Yes, our secure online account allows policy updates, payments, and document access anytime with no admin fees for changes.
Are there discounts available?
While we don't offer standard discounts, our competitive pricing and 12-month repair guarantees provide long-term value. Renewal customers benefit from consistent coverage.
Is Rias Insurance part of a larger company?
Yes, we operate as a trading name of Ageas Retail Limited, part of the Ageas group with a 200-year insurance heritage and FCA authorisation.
How does Rias Insurance support sustainability?
We use green car parts in 35.16% of repairs, reducing CO2 emissions. Our 2024 sustainability initiatives achieved 88% carbon-neutral motor repairs through certified centres.
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