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At Homeshield Group, we pride ourselves on being your one-stop-shop for all your property's needs. With over 25 years of experience, our team of experts has earned a reputation for providing top-notch services in damp proofing, roofing, and basement conversions across Yorkshire and beyond. Our commitment to excellence has earned us a loyal customer base, and we continue to strive for innovation and excellence in everything we do.
Our Services
We understand that every property is unique, which is why we offer a comprehensive range of services designed to cater to all your needs. Our damp proofing services include rising damp treatments, condensation control, and woodworm treatments, all backed by our 30-year guarantee. Our roofing services include full re-roofs, guttering, and chimney works, while our basement conversions team can transform your cellar into a stunning living space. Whatever your property needs, we have the skills, expertise, and resources to get the job done.
Damp Proofing Specialists
As damp proofing specialists, we know that dealing with damp issues can be frustrating and stressful. That's why our team of experts is dedicated to providing a comprehensive range of services designed to identify and treat damp problems quickly and effectively. From preventative to curative treatments, we have the expertise and knowledge to tackle even the most complex damp issues. Our services include free damp surveys and reports, rising damp treatments, and condensation control, all designed to give you peace of mind and a damp-free home.
Our Advantage
So, why choose Homeshield Group? For starters, our team of experts is fully accredited with NICEIC, B.S.I, B.R.E, and City and Guilds certifications, giving you the assurance that you're in good hands. With over 150 years of combined experience, our team has the knowledge and expertise to tackle even the most complex projects. Our 30-year guarantee on our damp proofing products gives you added peace of mind, while our 24-hour customer support and aftercare ensure that you're always looked after.
Poor Customer Service and Shoddy Workmanship
Several customers have had a disappointing experience with HomeHield, a company that specialises in damp proofing and fan installation. The common thread among these reviews is the poor customer service and subpar workmanship.
Inadequate Installation and Lack of Follow-up
Amy's experience is particularly disconcerting. She hired HomeHield to fit new fans, but the electrician they recommended was unnecessary. Moreover, the fan installed was faulty, and the company failed to properly complete the job. Despite Amy's persistent efforts to contact them, she received only minimal response and had to repeatedly request follow-up.
Unresolved Damp Issues and Poor Communication
Phil Wright also reported a disappointing experience. He paid 700 for damp treatment, but the issue remains unresolved. His attempts to get HomeHield to address the problem were met with indifference, and they failed to honour their promises to inspect and rectify the issue.
Exceptional Service and Work
However, not all customers have had a negative experience with HomeHield. Cheryl Young and Cerys Bisby both praised the company's excellent communication and service, as well as the quality of the work. They highly recommend HomeHield for damp proofing and would use them again if needed.
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