SIT BACK, RELAX AND LET US DO THE HARD WORK FOR YOU!
MM Furnishings is a distinguished, family-run interior design practice based in London, specialising in the provision of luxury interior design services. Our clients range from private individuals to the property investment market, and we pride ourselves on our personalised, customer-focused approach.
Luxury Interior Design for Private Clients
At MM Furnishings, we offer a comprehensive luxury interior design service for clients seeking unrivalled interiors tailored to their style and budget. From concept design and fabric presentations to product procurement and project management, we provide a seamless, hassle-free service that delivers projects on time and to our clients' specifications. Our team of experienced designers works closely with each client to create a personalised interior design that reflects their unique style and meets their specific requirements.
Furniture Packs for Property Investors
We also provide cost-effective, interior-designed furniture packs for property investors looking to maximise the look and feel of their properties. Our furniture packs are tailored to each property and are delivered and installed within two weeks, complete with a five-year guarantee and sourced from UK-based suppliers. Our furniture packs are designed to save you time and money while providing a high-end, stylish finish that will appeal to tenants and increase the rental value of your property.
Our Approach
Customer service is at the heart of everything we do at MM Furnishings. We empower our clients by listening attentively to their needs and going above and beyond to source and deliver the best solution at all times. We take responsibility for the development of our clients' properties, ensuring each project is handled with the utmost care, attention to detail, and professionalism.
Our unique, hands-on approach to interior design emphasises the beauty of super-prime properties and high-end architecture. We take a personalised approach to design consultation, working closely with each client to create a tailored interior design that reflects their style and meets their requirements. Our interior design services include FF&E, bespoke joinery, property styling, wallpapering, lighting, and refurbishment.
The Process
Our process begins with a consultative meeting and presentation, during which we obtain a full understanding of your brief and discuss the look and feel of what you have in mind. We then carefully handpick your fabrics and finishes mood board from an array of cost-effective suppliers we work with, creating a tailored interior design presentation that shows each piece we have in mind for your project. We present this in both 2D or 3D presentations, depending on your preference.
Aftercare is an essential part of our service, and we follow up with you to answer any queries you may have or provide any additional assistance you may need. Our aim is to ensure you are entirely delighted with your interiors, and we are committed to providing a comprehensive, end-to-end service that meets your needs and exceeds your expectations.
Testimonials
Don't just take our word for it - here's what some of our clients have to say about our service:
"Fantastic service on three flats - I couldn't be more pleased. Itala and the team were so efficient - on one occasion organised everything for me while I was on honeymoon and there were no hitches! Definitely made getting tenants a lot easier and quicker! Follow up service has been second to none as well! Could not recommend more!" - Elizabeth Collins
"MM Furnishings is without doubt one of the best high-end service providers in the interior design market. My experience with them has been nothing short of amazing. With dedicated employees such as Anya and a visionary leader like Itala, this firm is on its way to achieving greatness. I wholeheartedly recommend them to anyone in search of a professional team that will help make their dream a reality." - R.L.
"Fantastic service. Cannot fault it. Itala took us through the process when we first were put in touch with MM Furnishings, she answered all our questions and the whole service was totally worth the cost. Would recommend to anyone and everyone! We are so happy with the result." - Empowering Clients By Founder Itala Santos
Poor Customer Experience
MM Furnishings has been criticized for its unprofessional treatment, constant delays, and alleged lies about the status of projects. Customers have reported poor quality of materials, with one reviewer noting that the colour of their table started to come off after only two months. Additionally, some customers have experienced difficulties in contacting the company after experiencing issues.
Exceptional Service
Despite the negative experiences, MM Furnishings has received overwhelming praise for its excellent service. Reviewers have commended the company's attention to detail, professionalism, and ability to deliver high-quality results. Many customers have appreciated the personal touch provided by Itala and her team, who have been described as dedicated, enthusiastic, and knowledgeable. The company's ability to execute projects smoothly and efficiently has also been praised, with customers reporting stress-free experiences.
Personal Touch
Itala and her team have been praised for their personal touch, with many reviewers commenting on their dedication, attention to detail, and willingness to go above and beyond to ensure customer satisfaction. One reviewer even noted that Itala made them feel like a friend.
Summary
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