About Us
Winterstoke Decorators Supply is a family-run business located in Weston-Super-Mare, committed to providing exceptional products and services to both DIY enthusiasts and trade professionals. We stock an extensive range of paints, decorating supplies, and expert advice to cater to all your needs.
Our team has extensive knowledge and passion for all things decorative, and we strive to offer personalized recommendations and solutions to every customer. We understand that every project is unique, and we are dedicated to providing tailored solutions to meet your specific requirements.
1. Paint & Decorating Supplies
- Wide selection of paints from leading brands like Farrow & Ball, Crown, Dulux, and Osmo.
- Expert advice on paint selection, application, and finishing.
- Brushes, rollers, tray refills, and other decorating tools.
2. Colour Matching & Mixing
- Ability to mix thousands of colours from leading manufacturers.
- Accurate colour matching service to ensure perfect shade matching.
3. Technical Advice & Support
- Experienced staff available to provide technical advice on paint application, product selection, and project planning.
- Free consultations and demonstrations.
4. Trade & Wholesale Services
- Competitive pricing for bulk orders and trade accounts.
- Delivery and collection options available.
- Account management services for regular customers.
5. Product Expertise
- Extensive knowledge of various paint finishes, textures, and application methods.
- Advice on suitable products for specific surfaces and projects.
6. Customer Care
- Friendly and personalized customer service.
- Responsive communication and dedicated support throughout your project.
Our Values
- Excellence: We are committed to providing exceptional products and services.
- Customer Focus: We prioritize customer satisfaction and go the extra mile to meet your needs.
- Innovation: We are constantly exploring new products and technologies to bring you the best solutions.
- Community: We value building relationships with our community and supporting local initiatives.
Overall Impression
The reviews are overwhelmingly positive, with customers praising the store's staff for their knowledge, helpfulness, and friendly attitude.
Customer Service
The staff are knowledgeable and helpful, providing excellent customer service, including colour matching and mixing paint to great accuracy. They are also friendly and courteous, offering a personal touch to their service.
Product Range
The store has a large variety of stock for all decorating needs, including Farrow and Ball paint and specialist products. They also have a massive range of paints and accessories.
Store Experience
The store is described as lovely, clean, and airy, with parking available on the forecourt. The atmosphere is comfortable, making it easy for customers to take their time to look at wallpapers and paint colours.
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