Transforming Concepts into Secure, Compliant Solutions
About Our History
Established in 1928, Steelway has flourished as a leading provider of innovative steel fabrication solutions across diverse market sectors. Our commitment to excellence and customer satisfaction has driven us forward for over nine decades, fostering collaborative partnerships with clients across industries.
Our Expertise
Steelway offers a comprehensive suite of design, manufacture, and installation services, meticulously engineered to meet the unique requirements of our clients. We pride ourselves on:
- Precision engineering: Cutting-edge 3D CAD software and precision machinery ensure accuracy and efficiency in every project.
- Custom solutions: Bespoke designs and specialist fabrications cater to diverse applications and industries.
- Expert installation: Skilled teams ensure seamless and professional installation, adhering to the highest standards.
Our Diverse Services
Steelway's diverse portfolio encompasses:
Access & Architectural Steelwork
- Secure and aesthetically pleasing access solutions for buildings, industrial spaces, and public areas.
Metalwork
- Bespoke fabrication of metal components for architectural & industrial applications.
Fencing Solutions
- Leading manufacturer of high-quality steel fencing systems for residential, commercial, and public spaces.
Security & Protection
- Comprehensive security solutions to safeguard your assets and personnel.
Collaboration & Innovation
We prioritize open communication and collaboration with our clients. From initial consultations to project completion, our dedicated team works alongside you to:
- Understand your unique needs and challenges.
- Develop tailored solutions and innovative approaches.
- Ensure seamless execution and installation.
Client Testimonials
"The team's professionalism, expertise, and commitment to safety were truly impressive." - Water Company Senior Technician
"The installation was completed efficiently and the quality of the work was exceptional." - Domestic Fencing Project Engineer
Join Us
Our continued success relies on talented and passionate individuals. If you share our vision and desire to contribute to extraordinary projects, visit our careers page to explore openings at Steelway.
Overall Experience
These reviews from customers who visited a specific location are overwhelmingly negative. It appears that the customer service at this place is subpar, with several reviewers expressing disappointment and frustration.
Customer Service Issues
The main issue seems to be the lack of helpfulness and rudeness from the staff, particularly one individual named Warren. It's clear that many customers have had poor experiences with the customer service, and some have even described it as "appalling". One reviewer, Ruggero Maragliano, specifically mentioned that the staff were uninterested in doing a simple welding job, choosing instead to refer him to a competitor.
Poor Work Ethic
Another issue raised by Robert Giles is that the work ethic at this location seems to be lacking. He implies that the wages are too low and that the staff are undermotivated. This could contribute to the poor level of service and customer satisfaction.
Exception to the Rule
However, there is one positive review from Stephen Jordan, where he praises the quality of the work done by the gates, fencing, and workmen. He has recommended them to others, and they have also been satisfied with the work.
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