Business Details
Trusted Student Accommodation in Chester
Chester Student Lets has built a reputation as a trusted partner in student accommodation, offering tailored property management services for students, tenants, and landlords in Chester. With over four decades of combined experience in student property lettings, we prioritise comfort, safety, and community, ensuring properties meet rigorous safety standards through annual Gas Safety Records and Student Stamp accreditation. Our team of dedicated professionals, including a managing director, accounts manager, property manager, and client services director, brings expertise in local market dynamics, fire safety compliance, and tenant welfare.Affiliated with the National Landlords Association, The Property Ombudsman Scheme, and Client Money Protect, we uphold transparency and ethical practices. Our focus on Cheshire's student population extends to curated property listings in vibrant areas like the Garden Quarter, Upper Canal Basin, and Hoole, supported by comprehensive resources for first-time tenants navigating private rentals.
Services
Student Accommodation
Property Management
Rent Collection
Maintenance Services
Tenant Screening
Highlights and features
- We have 40 years of combined experience in student property lettings.
- Our team includes certified professionals in property management and client services.
- Properties undergo annual Gas Safety Record inspections for tenant safety.
- We are members of The Property Ombudsman Scheme for dispute resolution.
- Affiliated with Client Money Protect to safeguard tenant deposits and rents.
Associations and certifications
- Gas Safe
- The Property Ombudsman Scheme
- National Landlords Association
- Client Money Protect
- Student Stamp
Services
Student Accommodation
We provide fully inspected student housing in Chester, ensuring compliance with fire, electrical, and gas safety standards. Properties include essential amenities like desks, chairs, and Wi-Fi. Our team verifies all listings through the Student Stamp scheme for quality assurance.
Property Management
Our property management covers maintenance, rent collection, and tenant communication. We ensure landlords meet Cheshire Landlords Accreditation Scheme standards, including property safety and tenant welfare. Annual Gas Safety Records are renewed for all managed properties.
Tenant Screening
We conduct thorough tenant and guarantor assessments to ensure reliability. This includes verifying financial stability and rental history. Our process aligns with National Landlords Association guidelines to mitigate risks for property owners.
Maintenance Services
Our maintenance team addresses property issues promptly, from minor repairs to urgent safety fixes. We prioritise Gas Safe-certified engineers for gas-related concerns and ensure all repairs meet legal safety requirements.
Dispute Resolution
We facilitate impartial dispute resolution through The Property Ombudsman Scheme. Our process ensures fair outcomes for tenants and landlords regarding deposits, repairs, or contractual disagreements, adhering to UK property regulations.
People
Danny Mackin
Managing Director
Danny leads Chester Student Lets with over 20 years of experience in student property management. He ensures compliance with safety standards and oversees strategic growth while maintaining a client-focused approach.
Kat Gorst
Accounts Manager
Kat manages financial operations, including rent collection and deposit protection under Client Money Protect. Her expertise ensures transparent financial practices for landlords and tenants.
Jenny Phoenix
Property Manager
Jenny coordinates property inspections and maintenance, ensuring all homes meet Student Stamp and Gas Safe requirements. She works closely with landlords to maintain high property standards.
Victoria Wilson
Client Services Director
Victoria oversees tenant and landlord support, resolving inquiries and ensuring adherence to The Property Ombudsman Scheme. Her team prioritises clear communication and dispute mediation.
Jamie Gaskell
General Maintenance
Jamie handles property repairs and safety checks, working with Gas Safe engineers to maintain compliance. He ensures prompt resolution of maintenance issues across all managed properties.
Questions
What services does Chester Student Lets offer?
We provide student accommodation, property management, tenant screening, maintenance, and dispute resolution services for landlords and tenants in Chester.
Are properties inspected for safety?
Yes, all properties undergo annual Gas Safety Record inspections and Student Stamp accreditation to ensure fire, electrical, and gas compliance.
How does Chester Student Lets support landlords?
We offer property management, rent collection, maintenance coordination, and access to the National Landlords Association's resources for legal and regulatory guidance.
What areas of Chester do you cover?
We manage properties in the Garden Quarter, Upper Canal Basin, Lower Canal Basin, and Hoole, each offering unique community and lifestyle benefits.
How are disputes resolved?
Disputes are handled through The Property Ombudsman Scheme, providing impartial mediation for deposit, repair, or contractual issues between tenants and landlords.
Is tenant money protected?
Yes, all rents and deposits are safeguarded under Client Money Protect, ensuring compliance with UK financial regulations for tenant security.
