Make Our House, Your Home
About Us
Chester Student Life (CSL) has been supporting and empowering students in Chester for over two decades. We understand the unique challenges and aspirations that come with student life, and are dedicated to providing exceptional accommodation solutions that foster personal growth and academic success.
Our Services
We offer a comprehensive range of services to ensure a seamless and fulfilling student experience:
Property Search & Selection
- Extensive knowledge of Chester student housing market
- Personalized recommendations based on individual needs and preferences
- Transparent and clear communication throughout the process
Tenancy Support
- Clear and concise tenancy agreements
- Responsive maintenance and repairs
- Efficient rent payment solutions
- Dedicated account management for personalized support
Lifestyle & Community
- Monthly newsletters with local events and campus updates
- Exclusive discounts on local services and businesses
- Strong community connections to foster friendship and belonging
Our Commitment
At CSL, we are committed to:
- Student Wellbeing: Prioritizing safety and security through regular property inspections and comprehensive insurance coverage
- Transparency: Providing open and clear communication with students every step of the way
- Accessibility: Offering flexible tenancy options and tailored solutions to individual needs
- Community Involvement: Building strong relationships with local businesses and organizations
Why Choose CSL?
With years of experience, dedicated staff, and a deep understanding of student life, CSL offers:
- Peace of mind: Knowing you have a reliable and responsive landlord
- Value for money: Competitive rents and tailored packages to suit your needs
- Friendly and supportive: A team that genuinely cares about your student journey
- Home away from home: Creating a welcoming and comfortable living environment for you to thrive
Overall Experience
The reviews suggest that Chester Student Lets (CSL) provides a mixed bag of experiences for its customers. On the one hand, many students have reported a positive experience with the company, highlighting the warm welcome, professionalism, and helpfulness of the staff. They have also praised the modern and clean condition of the houses, as well as the perfect communal areas for socializing and relaxing.
Positive Aspects
- Warm welcome and professionalism of the staff
- Modern, clean, and homely houses with perfect communal areas
- Helpful staff who answer questions and provide necessary details
- Fast and informative service over the phone
- Staff are willing to spend time showing students around numerous houses until they find the perfect one
Negative Aspects
- Some students have reported issues with the condition of the houses, including mould, damp, and poor standards of interior decoration
- Issues with maintenance and repairs, with some problems taking ages to resolve or never being addressed
- Poor communication and issues with contracts, leading to confusion and inconvenience for students
- Lack of attention to detail, with some houses having safety issues, such as unlocked bathroom windows and exposed gas meters
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