Helping you feel good on the inside and look fabulous on the outside
A Journey of Expertise and Care
Polish & Pamper Beauty & Holistic Centre boasts a decade-long journey of empowering individuals to embrace beauty and holistic well-being. Founded in 2008 by senior therapist and founder, Gill Hadfield, the centre has established itself as a trusted sanctuary for thoughtful and personalized treatments.
Gill's Journey and Vision
Gill's passion for beauty and holistic care blossomed into a successful career spanning over 20 years. Her qualifications in Beauty and Holistic Therapy, coupled with extensive industry experience, fueled her desire to establish a space that fosters genuine connection and offers tailored solutions for individual needs.
A Sanctuary for Relaxation and Transformation
Polish & Pamper is more than just a beauty centre. It's a sanctuary for relaxation, transformation, and personalized care. Our skilled therapists offer a comprehensive array of treatments designed to empower you to feel confident and revitalized. From rejuvenating facials to therapeutic massages, each treatment is meticulously designed to meet your unique requirements.
Our Services: Tailored to You
Our diverse selection of services includes:
- Facials: Discover a youthful glow with customized facial treatments designed to address specific skin concerns.
- Manicure & Pedicure: Indulge in meticulously crafted manicures and pedicures that leave your hands and feet feeling pampered and polished.
- Waxing: Ensure precision and comfort with our gentle waxing services.
- Universal Contour Wrap: Experience deep relaxation and detoxification with our luxurious body wrap.
- Massage Treatments: Relieve tension, reduce pain, and restore balance with our diverse massage modalities.
- Male Treatments: Customized treatments designed specifically for men's unique skincare and grooming needs.
Empowered by Care and Expertise
At Polish & Pamper, we believe in fostering lasting connections with our clients. Our therapists are dedicated to providing a welcoming and supportive environment, where you can feel comfortable, respected, and understood. We are passionate about sharing our expertise and guiding you towards a path of enhanced well-being.
Inconsistent Experience
Many customers have reported varying experiences at this nail salon. While some have praised the salon for its top-notch services, clean facility, and friendly staff, others have experienced poor service, judgmental attitudes, and unprofessional behavior.
Poor Communication and Service
Some customers have reported long wait times, poor communication, and a lack of consideration for their needs. In one instance, a customer was quoted a price that was significantly higher than what was advertised on the website. The staff was also unhelpful in accommodating special requests.
Basic Products and Limited Options
The salon has been criticized for offering basic products and limited color options. One customer was disappointed to find that the salon did not have chrome polish, despite being quoted a higher price for a chrome finish.
Inconvenience and Poor Customer Service
In addition to poor service, customers have reported inconvenience and poor customer service. In one instance, a customer was unable to tip due to the salon's policy against credit card tips. When attempting to use the ATM for cash, customers have reported difficulties in accessing their money.
Positive Reviews
The positive reviews mention the salon's cleanliness, friendly staff, and reasonable prices. One customer even reported a five-star experience, stating that the pedicure was the best she had ever had.
Negatives
The negative reviews cite poor communication, long wait times, and unprofessional behavior from the staff. Some customers have reported feeling judged or uncomfortable during their appointments.
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