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About Us
Founded in 1998, Tailored Travel has established itself as a leading specialist in creating unforgettable group travel experiences. We proudly craft tailor-made tours for individuals and groups of all sizes, providing remarkable journeys to diverse destinations worldwide.
Our team of experienced travel experts meticulously plan each itinerary, ensuring every detail caters to your unique interests, budget, and desired experiences. We understand the importance of personalization and actively involve you throughout the process, ensuring your group has a seamless and inspiring travel experience.
Our Approach
We believe in crafting bespoke journeys that go beyond simply booking transportation and accommodation. Our process involves:
- Active listening: We take the time to understand your group's specific interests, preferences, and budget.
- Creative itinerary design: We meticulously design your itinerary, incorporating must-see attractions, unique experiences, and special events.
- Personalized communication: We maintain open and transparent communication with you throughout the planning process and during your travels.
- Exceptional customer service: Our dedicated team is available to address your questions and ensure your comfort and enjoyment throughout your journey.
Our Services
Tailored Travel offers a comprehensive range of services to cater to your group's unique needs:
- Tailored group tours: We design exclusive itineraries for private groups to destinations worldwide.
- School & College tours: Educational travel tailored to school groups, covering diverse learning topics.
- Individual tours: We assist individuals in planning their own personalized journeys.
- Event & conferencing: We manage group events, conferences, and workshops.
Our Expertise
With extensive experience across continents and a wide range of travel options, we specialize in:
- Cultural & historical tours
- Adventure & nature tours
- Gourmet & culinary tours
- Ski & snowboarding holidays
- Family & adventure trips for children
- Sustainable & eco-friendly tours
Let us create a tailor-made travel experience your group will cherish forever!
Overall Experience
The reviews suggest that customers have had varied experiences with Tailored Travel. While some have had excellent holidays with well-organised trips, good tour guides, and comfortable hotels, others have reported poor experiences with subpar accommodations, unprofessional guides, and disappointing itineraries.
Positive Aspects
Coach and Drivers: The coach drivers have been consistently praised for their excellence.
Tour Guides: Many tour guides, such as Janey, have been commended for their knowledge and competence.
Hotels and Food: Some customers have reported enjoying good hotels with excellent food and facilities.
Organisation: Some reviewers have appreciated the company's organisational skills, citing smooth and well-planned trips.
Negative Aspects
Customer Service: Several customers have expressed disappointment with the company's after-service, citing a lack of concern for customer complaints and no compensation offered for discomfort caused.
Hotel Quality: Some hotels have been described as poor, with small stairways, heavy fire doors, and uncomfortable rooms, causing physical pain for guests.
Communication: Communication issues have been reported, including poor communication from tour guides and a lack of response to customer feedback.
Value for Money: A few customers have felt that the company does not offer good value for money, citing poor organisation, unprofessional guides, and subpar accommodations.
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