Discover Your Home Away from Home, Where Memories are Made
JW Grant & Son Ltd has been a trusted name in building materials across Central Scotland for over a century. As one of Scotland's largest independent builders' merchants, we pride ourselves on offering exceptional customer service, competitive prices, and a comprehensive range of top-quality products.
Experienced Expertise & Support for Every Project
We understand that every project is different, which is why we tailor our services to your unique needs. Our experienced staff can provide helpful guidance and tailored solutions throughout your project, from initial planning stages through to completion.
Wide Range of Products & Supplies
From essential building materials like bricks and paving to decorative aggregates, fencing materials, and landscaping supplies, we have everything you need under one roof. We also offer a wide variety of timber products, including decking boards, fencing timbers, and treated sawn timber.
Specialists in the Self Build Market
Building your own home? We have all the materials and knowledge you need to bring your vision to life. Our experienced staff can offer valuable advice and support throughout the self-build process, from material selection to project management.
Our Services Include
- Building Materials & Tools: A comprehensive selection of high-quality materials and tools for all your building needs.
- Landscaping & Garden Supplies: Everything you need to create your dream garden or outdoor area.
- Timber Products: From decking boards to fencing materials and treated timber, we offer a wide variety of timber products.
- Decorative Aggregates: Enhance your property with decorative aggregates like porcelain paving and sandstone walling.
- Self Build Support: Expert advice and guidance throughout the self-build process.
Dedicated to Sustainability and Customer Satisfaction
We are committed to sustainability and source our products from reputable suppliers who adhere to high environmental standards.
Our dedication to customer satisfaction is reflected in our excellent customer service, competitive prices, and commitment to providing a positive shopping experience.
Positive Experience
- Many reviewers praised the helpful and knowledgeable staff, who went the extra mile to ensure customers received what they needed.
- Several reviewers mentioned the wide range of products and competitive prices offered by JW Grant.
- Some reviewers appreciated the convenience of having their orders delivered on time, with one reviewer even receiving a special delivery of additional materials when they realized they didn't have enough.
Improvement Suggestions
- A few reviewers suggested that the store could improve by being more human and providing a friendlier, more personalized service.
- One reviewer mentioned that they would prefer it if the staff outside made eye contact and tried smiling, to create a more welcoming atmosphere.
Poor Experience
- A few reviewers had negative experiences, citing rude and abrupt customer service at the counter, and unfriendly or unhelpful staff.
- One reviewer had a particularly poor experience at the Coatbridge store, where they had to wait weeks for a response to their inquiries and issues.
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