Business Details
Trusted VoIP and Broadband Solutions for Businesses
Excel Telecommunications Network is an established telecoms company specialising in hosted VoIP phone systems and business broadband solutions. We serve businesses of all sizes across Birmingham, West Midlands, Worcestershire, and the UK. Our independent approach ensures tailored tariffs that match your business's call profile, with a focus on cost reduction and operational efficiency. Our team of experienced telecoms experts provides comprehensive support, from expenditure review and call traffic management to system installation and ongoing technical assistance. We prioritise client satisfaction through reliable pre- and post-sales support, ensuring seamless communication solutions from day one. Our hosted VoIP systems eliminate hardware costs while offering scalability, HD voice quality, and advanced features like call recording and virtual numbers.We deliver ultrafast fibre broadband and dedicated leased lines, ensuring robust connectivity for VoIP and cloud services. Our commitment to transparency includes no hidden fees, guaranteed no number changes, and fully itemised call management reports. With over two decades of industry experience, we combine technical expertise with personalised service to meet evolving business needs. Our disaster recovery capabilities and future-proof technology ensure uninterrupted operations and long-term value. We pride ourselves on being a trusted partner for businesses transitioning from traditional telephony to modern, cost-effective solutions.
Services
Hosted VoIP
Business Broadband
Cloud Telephony
VoIP Phone Systems
Leased Line Connectivity
Fibre Broadband
Remote Working Solutions
VoIP for SMEs
Call Management Services
Telecom Consultancy
Highlights and features
- We offer bespoke VoIP solutions tailored to your business needs
- Our experienced telecoms experts provide reliable broadband and VoIP services
- We provide responsive customer support and technical assistance
- Our services cover businesses of all sizes across the UK
- We guarantee cost-effective and scalable telecom solutions
What people say
Efficient customer service
Reliable and flexible
Prompt technical support
Exceptionally good services
Fantastic job
Services
Hosted VoIP
Our hosted VoIP solutions eliminate hardware costs while providing scalable, cloud-based phone systems. Businesses benefit from HD voice quality, virtual numbers, and advanced features like call recording. The service grows with your company, adding lines effortlessly as needed.
Business Broadband
Ultrafast fibre broadband and leased lines ensure reliable connectivity for VoIP and cloud operations. Symmetrical upload/download speeds support high-quality VoIP calls and data-intensive tasks. Ideal for businesses requiring 24/7 online access.
Remote Working Solutions
Enable seamless remote work with VoIP deskphones, softphone apps, and smart call diversions. Staff can access office phone systems from any internet-enabled device, maintaining productivity while working offsite.
Call Management
We provide detailed call analytics and cost analysis reports. Features include time-based routing, hunt groups, and custom CLI presentation to optimise communication efficiency and reduce telecom expenses.
Telecom Consultancy
Our experts review existing telecom setups to identify cost-saving opportunities. We offer tailored advice on transitioning to VoIP, improving connectivity, and selecting appropriate broadband packages for business needs.
Questions
What telecom services do you offer?
We provide hosted VoIP phone systems, ultrafast fibre broadband, leased lines, and remote working telecom solutions for UK businesses.
Do you support small businesses?
Yes, we offer scalable VoIP packages and broadband solutions tailored to SMEs and sole traders across the UK.
Can I keep my existing phone numbers?
We guarantee no number changes when transitioning to our VoIP services.
How does VoIP benefit remote workers?
Our VoIP systems allow remote staff to use office phone features via internet-connected devices, ensuring seamless communication.
What support do you provide?
We offer responsive pre- and post-sales support, technical assistance, and fully itemised call management reports.
Are your broadband speeds reliable?
Our fibre broadband and leased lines provide symmetrical speeds ideal for VoIP and cloud-based operations.
