Transform Your Home with Our Expert Fireplace Solutions
We are Admaston Firecraft Centre, a family-run business established in 1995 with a showroom located at Unit 49 Atcham Business Park, SY4 4UG. Our ethos is to treat our customers with personal care and attention, ensuring they find exactly what they are looking for. Whether you are searching for a fireplace for your new house or a replacement fireplace for your current home, we can accommodate.
We pride ourselves on our fireplace showroom and the installation service we offer. Our team of experts is dedicated to providing a bespoke service, tailored to suit your needs. We offer a full survey and complete fitting and installation service, ensuring that your new fireplace suits your home perfectly. We only use HETAS and Gas Safe engineers for your confidence in our professional ability.
Our Services
We offer a wide range of services, including:
- A full survey and complete fitting and installation service
- Delivery and installation within 50 miles of Atcham
- A bespoke service, tailored to suit your needs
- A range of gas, electric, and solid fuel fires and stoves
- Wooden, marble, and stone surrounds
- Fireside accessories (companion sets, buckets, etc.)
What Our Customers Say
We take pride in our customer reviews, which are a testament to our dedication to providing excellent service. Here's what some of our customers have to say:
*"So helpful, lovely selection of fires and surrounds with sensible advice given. A problem that emerged later, through no fault of theirs, was immediately dealt with quickly and without fuss. Installation was painless and all dealings have been efficient and helpful."*
*"Peter was very helpful and knowledgeable when advising on replacement parts/glass/rope."*
*"Excellent service from Peter. They discovered on-site that the gas fire we'd chosen couldn't actually be fitted with our existing chimney - a problem they couldn't have foreseen. However, the way the problem was dealt with was fast and efficient, resulting in an alternative (equally lovely) fire being fitted just a week later. Can't fault this company."*
Customer Feedback Summary for Admaston Firecraft Centre
Positive Feedback
The Admaston Firecraft Centre has received overwhelmingly positive feedback from their customers. Most clients have praised the professional, personable, and principled service they received. The staff, including Martin, Kaz, Peter, and others, have been described as helpful, knowledgeable, and friendly. The customers appreciated the tailored advice, quick installation, and efficient after-sales service provided by the team.
Many customers have also praised the high-quality products and the ability of the staff to deliver on their promises. The company's commitment to customer satisfaction and their willingness to go above and beyond to ensure client happiness have been particularly noted. The customers have expressed their gratitude for the excellent service and have recommended the Admaston Firecraft Centre to others.
Negative Feedback
The only negative feedback came from a customer who was not happy with the after-sales service. The customer had an issue with the replacement glass for their fireplace and was not pleased with the response they received from the company. They felt that the staff were unhelpful and unaccommodating when it came to fixing the problem.
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