Exceeding expectations, one property at a time.
Welcome to Pearl Lettings, your trusted letting agents for high-demand properties in Norfolk and Norwich. As a dedicated and experienced team, we understand the importance of providing a personal service to landlords and tenants alike. Our ethos is built on the foundation of improving properties and moving forward, resulting in increased rents, better security, and good tenants.
Our Services
At Pearl Lettings, we offer a comprehensive range of services designed to cater to the unique needs of landlords and tenants. Our property management services are tailored to ensure that every property we manage is treated with the same care and attention as we would our own. We work closely with landlords to maintain good quality housing, resulting in increased rents and good tenants who want to live in better standard accommodations.
For landlords, we provide a full property management service with access to professional services, including independent financial advice, tenant find, and property management. We are contactable 24-hours-a-day, and our team will quickly assess whether an immediate site visit is required to take the appropriate action. We respond to calls from tenants and landlords, ensuring that any issues are addressed promptly and efficiently.
Our Expertise
With years of experience in the letting industry, our team has gained extensive knowledge and expertise in managing properties, finding quality tenants, and providing exceptional customer service. We understand the importance of building strong relationships with our landlords and tenants, ensuring that everyone's needs are met and exceeded.
What Sets Us Apart
At Pearl Lettings, we pride ourselves on our unique approach to property management. We believe that happy tenants take better care of properties than unhappy ones, which is why we focus on providing exceptional tenant services. We pre-assess all prospective tenants before arranging property viewings, ensuring that we pair quality tenants with quality properties.
Our Commitment
Our commitment to our landlords and tenants is to provide a personal service that exceeds expectations. We are dedicated to improving properties, finding quality tenants, and providing exceptional customer service. Whether you're a landlord looking for a trustworthy letting agent or a tenant searching for your new home, we invite you to experience the Pearl Lettings difference.
Positive Reviews
The majority of the reviewers had an extremely positive experience with Pearl Lettings, praising their quick response to queries, polite and respectful communication, and efficient maintenance services. Many reviewers thanked specific staff members, such as Abby, Sara, and Katie, for their helpfulness and professionalism. Several reviewers mentioned that they would recommend Pearl Lettings to anyone and would use their services again in the future.
Negative Reviews
On the other hand, some reviewers had a dismal experience with Pearl Lettings, criticizing their unprofessionalism, rudeness, and lack of empathy. Some common complaints included poor communication, failure to fulfill promises, and unresponsiveness to concerns. A few reviewers reported being treated unfairly and accused the agency of being dishonest and neglectful.
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