Made in the Dales to withstand the Dales
At Carrs Windows, we pride ourselves on being a family-run business that prioritizes high-quality products, exceptional customer service, and honest prices. Established in 2010 by Marc and Leigh Carr, our company is built on the principles of providing bespoke windows and doors that are designed to withstand the harsh Yorkshire Dales weather.
Our Story
Our journey began when Marc, a fully qualified joiner, was recovering from a leg injury and noticed the need for a reliable company that specialized in bespoke windows and doors that could withstand the challenging weather conditions in the region. With the help of his wife Leigh, they invested their savings in a workshop and the necessary equipment, and Carrs Windows was born.
Our Ethos
Our ethos is simple: to provide high-quality, bespoke doors and windows at honest prices. We understand that our glorious region can take a battering from the weather, and that's why our company slogan is "made in the Dales to withstand the Dales" because our products are built to last.
Our Services
We offer a wide range of services, including:
- Bespoke Timber Windows: Our team of skilled craftsmen design and create beautiful, bespoke timber windows that are tailored to our clients' specific needs.
- UPVC Windows: We provide high-quality UPVC windows that are durable, low-maintenance, and energy-efficient.
- Aluminium Windows: Our aluminium windows are sleek, modern, and designed to provide superior thermal performance.
- Doors: We offer a range of doors, including timber, UPVC, and aluminium, that are designed to provide security, energy efficiency, and style.
Our Team
Our team is comprised of highly skilled craftsmen, experienced fitters, and dedicated office staff who are committed to providing exceptional customer service. Marc, our founder, is still heavily involved in the business, and our office team, led by Leigh and Kim, are always happy to answer any questions or concerns our clients may have.
Our Mission
Our mission is to provide our clients with high-quality, bespoke windows and doors that are designed to withstand the harsh Yorkshire Dales weather. We strive to build long-term relationships with our clients, and our commitment to exceptional customer service sets us apart from our competitors.
Exceptional Customer Service and Product Quality
The reviews consistently highlight the outstanding service and product quality provided by Carrs Windows. The company's attention to detail, professional staff, and exceptional fitters are frequently praised.
Praise for the Sales Team and Admin
The sales team is commended for their patient and informative approach, making the process easy and seamless for customers. The admin team is also recognized for their excellent communication and organizational skills.
Fitters Receive High Praise
The fitters are consistently praised for their exceptional workmanship, attention to detail, and tidiness. They are described as polite, respectful, and skilled craftsmen who take pride in their work.
High-Quality Products
The windows and doors supplied by Carrs Windows are consistently described as high-quality, with customers expressing their delight with the finished result.
Customer Service
The company's customer service is highly praised, with staff being described as helpful, friendly, and responsive to customers' needs.
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