Business Details
39 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Chipping Norton
Thompson Heating & Plumbing has been a trusted family-run business since 1987, delivering expert plumbing, heating, and bathroom solutions across Oxfordshire and beyond. Our team of fully qualified engineers and tradespeople specialise in domestic installations, mechanical building services, and comprehensive bathroom projects, supported by a dedicated office team ensuring seamless service delivery. With over 50 years of combined experience, we pride ourselves on maintaining high standards of workmanship, integrity, and customer satisfaction.Our commitment to training apprentices through Oxford Energy Academy ensures ongoing expertise in gas, oil, and renewable energy systems. As accredited installers for Worcester Bosch, Mitsubishi, and HETAS, we offer extended warranties and compliance certifications. Our reputation, built on word-of-mouth recommendations and long-term client relationships, reflects our dedication to punctuality, flexibility, and solving complex challenges in both new builds and historic renovations.
Services
Plumbing Installations
Boiler Replacements
Bathroom Renovations
Gas Safety Certificates
Heat Pump Servicing
Details
- Year established: 1987
Highlights and features
- We have over 30 years' experience in domestic and commercial plumbing sectors
- Our engineers hold Gas Safe, OFTEC and HETAS certifications for full compliance
- We offer 24/7 emergency callout services for urgent plumbing issues
- We provide 3D rendered bathroom design visualisations before project commencement
- Our apprenticeship programme ensures continuous skill development in new technologies
Associations and certifications
- Gas Safe
- OFTEC
- HETAS
- Worcester Bosch
- Mitsubishi
- Nu Heat
- Grant UK
What people say
Top quality service
Highly experienced engineers
Flexible approach
Exemplary performance
Efficient and knowledgeable
Services
Plumbing Installations
We design and install complete plumbing systems for new builds and renovations. Our Gas Safe engineers handle both natural gas and LPG installations, including commercial systems. All work complies with current regulations and building standards, with full certification provided.
Bathroom Renovations
Our dedicated bathroom division offers full project management from concept to completion. We provide 3D rendered designs, mood boards, and material selection assistance. Services include tiling, sanitaryware installation, and bespoke storage solutions tailored to individual property requirements.
Heat Pump Servicing
We maintain and repair air source heat pump systems, specialising in Mitsubishi Ecodan units. Our engineers also install ground source systems and solar thermal solutions. Regular servicing ensures optimal efficiency and longevity of renewable energy installations.
Gas Safety Certificates
We provide annual gas safety checks for landlords and letting agents. Our certified engineers issue Landlord Gas Safety Records following thorough inspections of all gas appliances and pipework in rental properties.
Emergency Repairs
Our 24/7 emergency service addresses urgent issues like burst pipes and boiler failures. We prioritise rapid response times while maintaining technical excellence in fault diagnosis and repair solutions for domestic and commercial clients.
People
Matthew Thompson
Managing Director
Third-generation plumber leading the company since its founding in 1987. Oversees strategic direction while maintaining hands-on involvement in complex projects. Holds multiple industry certifications and manages apprenticeship programmes.
Chris Thompson
Bathroom Division Manager
Specialises in bathroom design and project management. Leads the dedicated bathroom team, creating 3D visualisations and coordinating installations. Ensures design concepts meet practical requirements and building regulations.
Paul Mumford
Contracts Manager
Manages commercial projects and contractor relationships. Coordinates large-scale installations across new builds and renovation projects. Ensures timely delivery while maintaining quality standards for mechanical systems.
Michael Thompson
Senior Advisor
Co-founder providing strategic guidance. Maintains oversight of company values and standards. Shares responsibility for mentoring apprentices and maintaining industry compliance across all operations.
Natalie Mullins
Small Works Manager
Coordinates domestic maintenance and repair projects. Manages client communications for smaller-scale jobs. Ensures efficient scheduling of engineers for boiler replacements and plumbing upgrades in residential properties.
Questions
What plumbing services do you offer for residential properties?
We provide complete domestic plumbing services including boiler replacements, bathroom renovations, pipe installations, and emergency repairs. Our Gas Safe engineers handle both natural gas and LPG systems.
Are you qualified to work on renewable energy systems?
Yes, our engineers install and service air source heat pumps, ground source systems, and solar thermal solutions. We're accredited Mitsubishi installers with expertise in renewable technologies.
Do you provide emergency plumbing services?
We offer 24/7 emergency callouts for urgent issues like burst pipes, boiler failures, and gas leaks. Our rapid response team prioritises urgent repairs while maintaining technical excellence.
What bathroom design options are available?
Our dedicated bathroom division provides 3D rendered designs, mood boards, and material selection assistance. We handle complete renovations from tiling to bespoke storage solutions tailored to your property.
How do you ensure work quality and compliance?
All engineers hold Gas Safe, OFTEC, or HETAS certifications. We maintain Worcester Bosch and Grant UK accreditations with extended warranties. Regular internal audits ensure compliance with current regulations.
Can you service commercial plumbing systems?
Yes, we handle large-scale commercial installations and maintenance. Our contracts manager coordinates projects for building contractors and local authorities across new builds and renovation schemes.
