Every Child, Every Opportunity
A1 Carpets Plymouth is a family run business, established for over 35 years, offering a wide range of high-quality flooring solutions to residents and businesses in Plymouth and surrounding areas. We take pride in our commitment to providing excellent customer service, competitive pricing, and a vast selection of carpets, vinyls, and wood flooring from leading manufacturers.
Our Services
Our extensive range of flooring options includes carpets from budget-friendly options to luxurious carpets made from 100% wool, vinyls from top brands like Armstrong and Rhinofloor, and engineered wood flooring from Woodpecker. We cater to diverse needs and budgets, ensuring that our customers find the perfect flooring solution for their homes or commercial spaces.
Our Approach
At A1 Carpets Plymouth, we believe in transparency and honesty in our business practices. We never artificially inflate prices to later offer substantial discounts, unlike some national carpet showrooms and carpet retailers. Instead, we offer genuine excellent value for money prices all year round, backed by our 35 years of experience in the industry. Our dedicated team is committed to providing expert knowledge and excellent customer service to ensure that our customers receive the best possible guidance in selecting the right floor covering for their specific needs.
Our Promise
We promise to deliver outstanding customer service, free delivery within 25 miles, and a wide range of flooring solutions to suit every budget and need. Our commitment to quality, value, and customer satisfaction has earned us a loyal customer base, with 80% of our work coming from existing customers or recommendations.
Overall Experience
The majority of customers have had a positive experience with A1 Carpets, praising their great service, reasonable prices, and excellent carpet range.
Positive Comments
- Great service, from picking the right carpet to getting it fitted
- Family-run business with a great choice of carpets at unbeatable prices
- Fantastic range of carpets, experienced salesman, and excellent fitting
- No-nonsense quality carpets at a great price with free fitting and underlay included
- Long-standing customers who have always been impressed by the service and price
Negative Comments
- Some customers have had negative experiences with rude, condescending, and sarcastic staff
- Issues with carpet matching and fitting, with some customers feeling misled or blamed for mistakes
- Poor customer service, including shouting and aggressive behavior
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