Delivering Exceptional Patient Care with Compassion and Integrity
At Washway Road Medical Centre, we are dedicated to providing high-quality medical care to our patients in a safe, caring, and professional manner. Our team of experienced healthcare professionals is committed to delivering exceptional patient care, tailored to meet the unique needs of each individual.
Our Philosophy
Our ethos is simple: to treat others as we ourselves would wish to be treated, and to educate others to sustain good quality patient care. We strive to create a warm and welcoming environment, where our patients feel valued, respected, and supported throughout their healthcare journey.
Our Services
We offer a comprehensive range of medical services, including:
- Appointments and consultations with our experienced doctors and nurses
- Repeat prescriptions and medication management
- Health checks and wellness programs
- Chronic disease management and monitoring
- Vaccinations and immunizations
- Minor surgery and procedures
- Mental health support and counselling
Our Team
Our team of healthcare professionals is comprised of experienced doctors, nurses, physician associates, and healthcare assistants, all working together to provide exceptional patient care. Meet our team of dedicated healthcare professionals, each with their own unique skills and expertise.
Patient Information
At Washway Road Medical Centre, we are committed to providing our patients with the information and resources they need to manage their health and wellbeing. Our patient information section provides access to useful resources, including health guides, self-help materials, and pharmacy information.
Overall Experience
The reviews of Washway Road Medical Centre are a mix of positive and negative experiences. Some patients have had excellent care and service, while others have encountered issues with receptionists, wait times, and accessibility.
Positive Experiences
Many reviewers praised the friendly and helpful staff, particularly the doctors and nurses, who went above and beyond to provide quality care. Some mentioned the prompt consultations, polite receptionists, and clean facilities.
Negative Experiences
On the other hand, some reviewers had poor experiences with the receptionists, describing them as rude, snappy, and unhelpful. Others mentioned long wait times, difficulties with the online system, and issues with prescriptions. A few reviewers felt that the practice prioritized the staff over the patients' needs.
Common Themes
Some common themes emerged from the reviews, including the importance of kindness and respect between staff and patients, the need for improved communication, and the challenges of accessing care.
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