Business Details
22 Years
experience
Trusted Childcare & Nursery Services in Newcastle
Chatterbox Day Nursery has been providing childcare for children aged 0-12 years since 2004. Located in Newcastle, our family-run nursery is owned by Paul and Jane O'Connor, who have combined their expertise in construction and nursing to create a high-quality care environment. Paul oversaw a full refurbishment of the premises to ensure top standards, while Jane applies her medical experience to enhance childcare practices. Our team undergoes rigorous vetting through Access NI and holds qualifications in child protection and first aid, with regular training to maintain expertise. We maintain a low staff turnover to ensure consistency and a family-like atmosphere, fostering children's development through structured activities and nurturing interactions.Registered with the South Eastern Health and Social Care Trust, we consistently receive praise for our hygiene standards, record-keeping, and caring environment. Our 5-star food hygiene rating and dental health award reflect our commitment to nutritious meals prepared daily using locally sourced ingredients. We accommodate dietary needs and provide a varied menu, ensuring each child receives personalized attention in a safe, stimulating setting.
Services
Childcare
Early Education
Nutritious Meals
Allergy Accommodation
Breakfast Club
Details
- Year established: 2004
Highlights and features
- Family-run nursery with 20+ years combined childcare experience
- Staff trained in first aid, child protection, and continuous development
- 5-star food hygiene rating with locally sourced nutritious meals
- Low staff turnover ensuring consistent, family-like care
- Award-winning dental health practices and modern facilities
Associations and certifications
- South Eastern Health and Social Care Trust
- 321 Dental Health Award Scheme
- 5-star food hygiene rating
What people say
Loved by children
Excellent hygiene
Supportive staff
Healthy meals
Smooth school transition
Services
Childcare
Our childcare service provides a safe, stimulating environment for children aged 0-12. Qualified staff deliver personalized care, structured activities, and developmental support. We maintain low staff turnover to ensure consistency, with all team members trained in first aid and child protection. Regular inspections confirm our high standards.
Early Education
We offer curriculum-based early education programs aligned with developmental milestones. Activities promote social, cognitive, and physical growth through play and structured learning. Parents receive regular progress updates, and our team collaborates with schools to ensure smooth transitions to primary education.
Nutritious Meals
Daily meals are prepared by our qualified cook using fresh, locally sourced ingredients. Our 5-star hygiene-rated kitchen provides balanced breakfast, lunch, and snacks. We accommodate dietary requirements and promote healthy eating habits through the 321 Dental Health Award Scheme.
Allergy Accommodation
We cater to children with food allergies and sensitivities. Parents provide specific requirements, which our kitchen staff implement strictly. Separate preparation areas and ingredient checks ensure safety, while our 5-star hygiene rating confirms our rigorous food handling practices.
Breakfast Club
Our breakfast club operates until 8:20 AM daily, offering a nutritious start to the day. Children enjoy a variety of hot and cold options in a relaxed setting. This service supports working parents with flexible drop-off times while maintaining our commitment to quality care.
People
Paul O'Connor
Owner
Paul O'Connor, a local building contractor, owns Chatterbox Day Nursery with his wife Jane. He oversaw the nursery's full refurbishment, applying his construction expertise to create a safe, modern environment that meets childcare standards.
Jane O'Connor
Owner
Jane O'Connor, a registered nurse and former deputy ward manager, co-owns Chatterbox Day Nursery. Her medical background informs childcare practices, including staff training in first aid and child protection, ensuring high health and safety standards.
Questions
What age groups do you cater for?
We provide care for children aged 0-12 years, with age-appropriate activities and facilities.
Are meals included in nursery fees?
Yes, we provide breakfast, lunch, and snacks daily using fresh, locally sourced ingredients.
How do you handle food allergies?
We accommodate dietary requirements when notified, with separate preparation areas and ingredient checks.
What are your opening hours?
We operate Monday-Friday 07:30-18:00, with breakfast club available until 8:20 AM.
Are staff qualified in child protection?
All staff undergo Access NI checks and hold first aid/child protection qualifications with regular training updates.
How do you support child development?
We use structured activities and play-based learning to support social, cognitive, and physical development milestones.
