Your Partner in the Supply Chain
Who we are
Fixings North West Ltd is a market leading company and distributor of fixings, fasteners, firestopping and sealing solutions, alongside all associated consumables to the construction and civil engineering industries in the United Kingdom. We empower our valued customers with brand name products, exceptional delivery, and unparalleled technical expertise.
Our Vision
To be the trusted supplier of construction supplies, offering market-leading products, exceptional customer service, and comprehensive technical support, while fostering sustainable partnerships with our clients.
Our Expertise
Our team of experienced professionals possesses deep knowledge across diverse product lines, enabling us to provide tailored solutions to complex project needs. We offer:
Technical Advice & Solutions
- On-site technical consultations and product selection guidance.
- Custom solutions and system recommendations.
- Collaborative problem-solving for complex applications.
Competitive Pricing
- Unbeatable value through competitive pricing models.
- Regular promotions and discounts.
- Transparent and clearly communicated pricing structure.
Exceptional Customer Service
- Responsive and personalized attention to inquiries.
- Friendly and experienced sales team accessible via phone, email, and live chat.
- Swift and efficient order processing and delivery.
Our Comprehensive Product Range
We proudly distribute a wide array of trusted brands across various categories, including:
- Fastening & Anchoring Systems: Screws, nails, bolts, anchors, and related accessories.
- Firestopping & Sealing: Firestop products, sealants, and insulation materials.
- Drylining & Insulation: Drywall fixings, insulation board, and related components.
- Drilling & Cutting Tools: Drill bits, blades, and abrasives.
- PPE & Safety Equipment: Protective clothing, goggles, gloves, and safety equipment.
Dedicated to Sustainability
Fixings North West Ltd is committed to responsible sourcing and environmentally conscious practices. We prioritize sustainable products and actively seek ways to minimize our environmental impact.
Overview of Customer Reviews
General Opinion
The majority of customers have expressed satisfaction with the service and products offered by the company. Many have praised the staff for their knowledge, helpfulness, and friendly attitude.
Positive Experiences
Several customers have mentioned the excellent service they received, with staff going out of their way to help them find the right products and providing great advice. The staff's knowledge and patience were particularly appreciated, with some customers mentioning that they were made to feel at ease despite their lack of knowledge about the products.
Negative Experiences
However, some customers have had poor experiences with the company. Some have complained about the attitude of certain staff members, with one customer describing them as "cantankerous" and another mentioning a "serious attitude problem". A few customers have also expressed disappointment with the stock levels, saying that they never seem to have what they need.
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