Nestled in the heart of South Ockendon, Dr Yasin Surgery - The Health Centre stands as a trusted healthcare provider for the local community. Led by a dedicated team of experienced professionals, we prioritize patient care and empower individuals to take charge of their health.
Our Mission
Our primary aim is to provide accessible and compassionate healthcare services that cater to the diverse needs of our patients. We aim to:
- Foster a welcoming and supportive environment where open communication reigns.
- Deliver personalized care that values each patient's unique situation and concerns.
- Collaborate with patients to develop comprehensive healthcare plans.
Our Services
We proudly offer a comprehensive range of services to suit various medical needs. Some of the key areas we cover include:
**General Health Services
- Routine consultations and health checks
- Chronic disease management
- Travel vaccinations
- Minor ailment treatment
- Prescription management
**Preventative Care
- Antenatal care
- Smoking cessation programs
- Health screenings and vaccinations
- Health education and risk management
**Additional Services
- Medical advice for pre-employment, sports, and driving
- Physiotherapy referrals
- Specialist referrals
Patient Empowerment and Involvement
We believe in empowering patients to actively participate in their healthcare journey. Our initiatives include:
- Online appointment booking and prescription ordering
- Patient participation groups to share feedback and ideas
- Clear and accessible online resources and educational materials
Our Team
Our dedicated team of healthcare professionals includes experienced GPs, nurses, healthcare assistants, and support staff. We are committed to providing compassionate and personalized care, ensuring each patient receives the highest quality of treatment.
We encourage you to explore our website to learn more about our services, team, and facilities. Should you have any further inquiries, feel free to contact us directly.Positive Experience
The majority of reviews are overwhelmingly positive, praising the doctors, in particular Dr. Yasin, for being attentive, caring, and informative. The reception staff are also commended for being helpful and polite. Reviewers mention that they have never had an issue with the surgery, and the wait times are reasonable.
Negative Experience
On the other hand, several reviews express extreme dissatisfaction with the surgery. Reviewers have reported unhelpful and rude reception staff, long wait times, and poor communication from the doctors. Some have even reported being mistreated and ignored by the staff. Specifically, issues with booking appointments and prescription management are mentioned.
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