Business Details
Emergency
services
Your Trusted General Practice in South Ockendon
Dr Yasin Sa Practice is a general practice based in South Ockendon, Essex, dedicated to providing comprehensive healthcare services to the local community. Established to meet the medical needs of residents, the practice offers a wide range of services including routine and urgent appointments, prescription management, vaccinations, and health advice. Our team prioritises patient care through accessible options such as online consultations, home visits for housebound patients, and a user-friendly triage system via Accurx.We are committed to ensuring all patients receive timely and professional medical support, with facilities designed for accessibility, including wheelchair availability and a ramp for ease of entry. Operating within NHS guidelines, we work closely with patients to manage health records, provide test results, and facilitate referrals to specialist services when required.
Services
Appointments
Prescriptions
Clinics
Test Results
Vaccinations
Home Visits
Online Triage
Health Advice
Highlights and features
- We offer a user-friendly online triage system for urgent and routine medical requests.
- Our team provides home visits for housebound patients or those too ill to attend the surgery.
- Accessible facilities include wheelchair availability and a ramp for ease of entry.
- We ensure timely access to test results, prescriptions, and specialist referrals.
- Operating within NHS guidelines, we prioritise patient safety and care quality.
Associations and certifications
- Care Quality Commission (CQC)
Services
Appointments
We offer flexible appointment options, including phone, face-to-face, video, and text/email consultations. Urgent appointments are available daily from 7:30 AM, while routine bookings can be managed via our Accurx portal during opening hours. Patients may request specific healthcare professionals or communication methods.
Prescriptions
Repeat prescriptions can be ordered online via NHS accounts or Accurx. Emergency prescriptions require prior consultation with a doctor. Medications are typically ready for collection from nominated pharmacies within 3-5 working days, with electronic prescriptions enabling collection at any chosen dispenser.
Home Visits
Home visits are available for patients who are housebound or too ill to attend the surgery. Requests must be made before 11 AM, with details provided to assess urgency. Visits are prioritised based on medical necessity, ensuring critical care for those unable to access the practice.
Online Triage
Our Accurx online triage system allows patients to submit medical or administrative requests between 8 AM and 10 AM, Monday to Friday. This service streamlines urgent care access, enabling efficient triage and allocation of appointments or advice by our clinical team.
Vaccinations
We provide NHS-recommended vaccinations, including routine and catch-up programmes. Our team offers guidance on vaccine safety, schedules, and eligibility, ensuring patients receive timely protection against preventable diseases in line with national health guidelines.
Questions
How can I book an appointment at Dr Yasin Surgery?
Book appointments via our Accurx portal for routine requests or call us from 8 AM on weekdays for urgent slots. You may choose phone, video, or face-to-face consultations.
What should I do in a medical emergency?
Call 999 for life-threatening emergencies or use NHS 111 online for urgent but non-life-threatening issues. Out-of-hours calls should be directed to NHS 111.
How do I order repeat prescriptions?
Use your NHS account or Accurx portal to order repeats. Emergency prescriptions require prior consultation with a doctor, and medications are ready for collection within 3-5 working days.
Are home visits available?
Yes, home visits are available for housebound patients or those too ill to attend. Request before 11 AM with details of your condition to allow prioritisation.
What services are offered for healthy living advice?
We provide NHS guidance on diet, exercise, smoking cessation, and alcohol reduction. Our team supports patients in adopting healthier lifestyles through tailored advice and resources.
How can I access my health records?
Request access to your health records via our online services or contact the surgery directly. Proxy access may be available for carers or parents of registered patients.
