If we let you down, we let ourselves down
Eddies Cabs is a premier taxi and minibus service provider in South West Wales, committed to delivering exceptional transportation experiences to our esteemed customers. With a fleet of over 10 vehicles, we cater to diverse transportation needs, ensuring prompt, reliable, and comfortable journeys. Our services are available 24 hours a day, 365 days a year, covering local and national destinations.
Our Services
At Eddies Cabs, we offer a comprehensive range of taxi and minibus services, tailored to suit the unique requirements of our customers. Our services include:
- Local Taxi Services: Our local taxis operate in Llanelli, Swansea, Carmarthen, Ammanford, and Llandeilo, providing door-to-door transportation for short and long distances.
- Airport Transport / Transfers: We arrange airport transport for all major airports in Wales and England, ensuring timely and hassle-free transportation for our customers.
- Seaport Transport / Transfers: Our seaport transport services cater to cruise passengers and ferry travelers, providing convenient and stress-free transfers.
- Transport for Events: We offer customized transport solutions for events, conferences, and weddings, ensuring seamless transportation for attendees.
- Transport for Tailor Made Welsh Trips: Explore the beauty of Wales with our bespoke transportation services, tailored to your unique tour requirements.
- Same Day Courier Services: Our courier services guarantee timely and efficient delivery of packages, documents, and parcels.
- Transport for Corporate Events: We provide corporate transport solutions for meetings, conferences, and events, ensuring professional and comfortable transportation.
- Transport for School Runs: Our dedicated school run services cater to the transportation needs of students, ensuring safe and reliable journeys.
Why Choose Eddies Cabs?
At Eddies Cabs, we take pride in our commitment to excellence, striving to exceed customer expectations. Our services are designed to provide:
- Safety and Reliability: Our fleet of vehicles is rigorously maintained, ensuring a safe and comfortable journey.
- Prompt Response: Our computerized dispatch system with GPS tracking ensures prompt response times.
- Friendly and Professional Drivers: Our drivers are courteous, knowledgeable, and dedicated to providing exceptional customer service.
- Convenience: We accept all major credit and debit cards, including PayPal, for convenient payment options.
- Competitive Pricing: We offer competitive pricing, discounts for longer distances, and loyalty programs for frequent travelers.
Contact Us
For any queries, bookings, or reservations, please do not hesitate to contact us. We look forward to serving you with excellence.
Unreliable and Unprofessional Service
The majority of reviewers have expressed disappointment and frustration with the taxi service, citing unreliability, unprofessionalism, and poor communication.
Failures in Booking and Punctuality
Many reviewers reported booking issues, with some experiencing no-shows, cancellations, or delayed pickups. In some cases, the company refused to refund or compensate customers for these incidents.
Poor Customer Service
Reviewers have criticized the company's customer service, describing it as rude, unhelpful, and unresponsive. Some reported being ignored or dismissed when attempting to resolve issues.
Lack of Accountability
The company has been accused of denying responsibility for mistakes, with some reviewers claiming that the company blamed them for cancellations or no-shows.
Positive Experiences
One reviewer had a positive experience, praising the company for stepping in when another firm failed to show up.
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