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Empowering People, Enhancing Communities

Our Journey

New Directions emerged in 1994 as a beacon of hope, guiding individuals towards fulfilling employment. Over the years, we've evolved into a trusted partner, assisting individuals and businesses across diverse sectors in their recruitment and training journeys. With a presence across numerous UK cities and towns, we're deeply rooted in the communities we serve.

Our Values: Guiding Principles

At the heart of New Directions lie our core values:

  • Community: Working as one with our clients, candidates, and communities to achieve shared success.
  • Innovation: Embracing new ideas and technologies to enhance our services and client experience.
  • Integrity: Upholding the highest ethical standards and building trust through transparency.
  • Quality: Delivering exceptional service through continuous improvement and a focus on client satisfaction.
  • Respect: Treating every individual with dignity and understanding, valuing their unique needs and circumstances.

Our Services

Our comprehensive portfolio of services encompasses:

  • Recruitment: Connecting talented professionals with suitable opportunities across industries.
  • Training: Empowering businesses by upskilling their workforces and fostering continuous development.
  • Vetting: Background checks and criminal record screening for increased workplace safety and security.
  • Domiciliary Care: Supplying experienced care professionals to homes and families.
  • Coworking Space: Providing collaborative and innovative workspaces for businesses and entrepreneurs.

Our Achievements

Throughout our journey, we've received numerous awards recognizing our innovative approach and exceptional service delivery. Our team has been lauded for their professionalism, compliance, and unwavering commitment to our clients.

Looking Ahead

New Directions is committed to continuous growth and evolution. We are driven by the opportunity to empower individuals, solve business challenges, and contribute to the broader community. With a skilled team and a passion for excellence, we stand ready to navigate the future of recruitment and training alongside our clients.

Reviews
Positive: Some reviewers have had positive experiences with the agency, praising its friendly and professional staff, flexible working hours, and opportunities for professional development.
Negative: One reviewer had a negative experience due to communication issues and a lack of transparency regarding referral fees, citing a need for improvement in this area.

Mixed Reviews of New Directions Education Agency

The reviews for New Directions Education Agency are mixed, with some reviewers praising the agency's flexibility, professionalism, and opportunities for longer-term work, while others have had negative experiences.

Communication Issues and Transparency Concerns

One reviewer, Attia Gillani, gave the agency a 1-star rating, citing issues with getting references from other agencies and a lack of transparency regarding referral fees. She mentions that the agency's terms and conditions for referrals are not clear and that they may find loopholes not to pay referral fees.

Positive Experiences

On the other hand, several reviewers have had positive experiences with the agency, citing friendly and professional staff, flexible working hours, and opportunities for professional development. Kate Erickson, Joanne Jones, Peter Stirk, Holly C., Mari Nisbet, and Rose Welsh all gave the agency 5-star ratings, praising the agency's ease of use, good communication, and supportive school partners.

Recommendations

Based on the reviews, it appears that some reviewers would not recommend the agency due to communication issues and a lack of transparency, while others would highly recommend the agency. It is essential for potential clients to weigh the pros and cons before making a decision.

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