Resolving issues and moving on
Welcome to Isis Rescue, a reputable vehicle breakdown, recovery, and repair service based in Oxfordshire. With over 50 years of experience in the trade, we have established ourselves as a trusted provider of comprehensive garage services, impartial advice, and unparalleled expertise. Our team of skilled professionals is dedicated to catering to the needs of our diverse clientele, which includes the general motoring public, local dealerships, hauliers, PSV operators, bodyshops, vehicle financing companies, and other Vehicle Recovery Operators.
Our company was founded in 1996, and we have since grown to become a preferred supplier for most of the UK's major motoring organisations, government agencies, and insurance companies. We owe our success to our unwavering commitment to delivering friendly, efficient, and professional service, all while maintaining the 'small company' ethos with a 'Can Do' philosophy that has defined us from the beginning.
Our Services
At Isis Rescue, we offer a wide range of services tailored to meet the varying needs of our clients. These services include:
- Breakdown Recovery: We specialise in the roadside assistance, recovery, and storage of trucks, buses, coaches, vans, cars, and motorcycles. With our recovery resources pooled across two depots, we aim to attend incidents of any nature within 60 minutes, 24/7, 365 days a year.
- Servicing & Repairs: Our team of experienced mechanics provides a comprehensive range of garage services, undertaking mechanical and servicing work on all makes of vehicles. Our expertise, combined with the latest tools and diagnostic equipment, allows us to offer impartial advice and money-can't-buy expertise.
- MOT Testing: We are a MOT Testing Station, authorised to perform Class 4, 5, and 7 MOTs. Our MOT test checks that your vehicle complies with the minimum standards required for lawful use on the road.
- Fleet Assistance: We offer nationwide fleet assistance, full incident management, and real-time updates for fleets of all sizes and types. Our team is equipped to handle the unique challenges of commercial vehicle recovery, making us a 'One-Stop Shop' for our Customers.
- Additional Services: We provide ECU diagnostics for cars and commercial vehicles, EBS trailer diagnostics and re-programming, fleet inspections (on-site if required), and 24hr roadside assistance and recovery services.
Our Locations
We operate from two strategically located depots in Oxford and Banbury, which enable us to provide assistance throughout Oxfordshire, Buckinghamshire, Northamptonshire, and Warwickshire 24 hours a day, 365 days per year. Our Repair Centres in Oxford and Banbury are fully equipped workshop facilities for servicing and mechanical repair work on all makes of vehicles, regardless of size.
Overall Analysis
The reviews of Isis Rescue and Repair highlight varying experiences of customers, ranging from extremely satisfied to disappointed and frustrated. The tone of the reviews also varies, with some being positive, brief, and enthusiastic, while others are longer and more critical.
Positive Comments
Several reviews praise the prompt service, efficient communication, and reasonable prices offered by Isis Rescue and Repair. The company's ability to fix problems quickly and effectively, even in emergency situations, is also commended. Some reviewers specifically highlight the friendly and helpful nature of the staff, as well as their willingness to go above and beyond to resolve issues.
Negative Comments
However, a notable number of reviews express disappointment and frustration with the company's service. Some reviewers claim that the staff were rude and unhelpful, while others criticize the company's business practices, such as profiteering and lack of transparency. A few reviewers express concerns about the quality of work performed, citing issues with the maintenance and repair of their vehicles.
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