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Welcome to Miles Morgan Travel, your local friendly travel team who care about your holiday. We are a main agent for over 50 big holiday brands, giving us the widest choice of holidays and many exclusive offers not available with any other agent. Our reputation for providing exceptional service and sharing our knowledge of the many destinations visited around the world sets us apart from the rest.
Our Story
Miles has been in travel all his life. He started as a trainee travel agent before climbing the corporate ladder to be the Sales and Marketing Director for Thomson. Whilst there, Miles became an ABTA board member, giving his knowledge to the wider travel community. At Miles Morgan Travel, we are proud to be locally owned and managed, and we support our local community. We have 19 high street shops in the South West and South Wales, and we're committed to providing the best holidays for you from a wide range of travel companies.
Our Services
We offer a wide range of services to make your holiday planning a breeze. From foreign exchange to click and collect, we've got you covered. Our knowledgeable Travel Specialists have a wealth of firsthand experience and are always happy to help you plan your dream holiday. We're an independent travel agent, which means we can source the best holidays for you from a wide range of travel companies. We're proud to be a Member of ABTA, which means you have the benefit of ABTA's assistance and Code of Conduct. We also provide financial protection for your money when you buy a package holiday.
Our Awards
We're delighted to have been voted the Best Travel Agent for the South West and South Wales for the eighth time in 2023. This brings us an amazing 15 Agent Achievement Awards in total. In 2018, we were also extremely proud as an independent, locally-owned business to win the Best Travel Agent for the whole of the UK. We've also been voted the Best Escorted Touring & Adventure Agency in the Southwest and South Wales for the third time, and we've been awarded this accolade for the whole of the UK.
Why Book With Us
Our customers return year after year to book their holidays with us because of our exceptional service and knowledge. We're proud to have an independent customer service rating of 5 stars. Our Travel Specialists are always happy to help you plan your dream holiday, and we have many exclusive offers that are not available with any other agent. So why not join the thousands of customers who have already experienced the Miles Morgan Travel difference?
Service Excellence
The reviews consistently praise the exceptional service provided by Miles Morgan Travel Agents. The staff is described as professional, knowledgeable, friendly, and helpful.
Personalized Attention
The agents, particularly Carla and Liam, are commended for their personalized attention and dedication to ensuring their clients' specific needs are met. They go above and beyond to provide tailored solutions, even in challenging situations.
Crisis Management
Liam is particularly praised for his exceptional handling of a difficult situation, where he helped a couple cancel their dream wedding and honeymoon due to COVID-19. His kindness, empathy, and professionalism in a distressing situation earned him high accolades.
Client Satisfaction
The reviewers express their gratitude and satisfaction with the service, emphasizing their willingness to recommend Miles Morgan Travel Agents to others. They appreciate the time taken to answer questions, provide advice, and ensure their travel plans are meticulously planned.
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