Trust us to take care of your health
At Keyworth Pharmacy, we are committed to providing exceptional healthcare services to our community. Our dedicated team of healthcare professionals is passionate about delivering high-quality patient care and medicine management. With a wide range of private and NHS services, we strive to empower our customers to make informed decisions about their health and wellbeing.
Our Mission
Our mission is to provide convenient access to quality healthcare, focusing on the needs of our customers. We achieve this by offering innovative, high-quality services and products, supported by expert advice and information. Our private services are competitively priced and available at short notice, ensuring that our customers receive the care they need when they need it.
Our Services
We offer a comprehensive range of services, including IVitamin Clinic, Vaccinations, Travel Clinic, Flu Jabs, EPS Repeat Prescription, and more. Our pharmacy is well-equipped with a specially designed consultation room and highly trained staff, providing a comfortable and private environment for our customers. Additionally, we stock a wide range of over-the-counter medicines and pharmacy-only medicines, ensuring that our customers have access to the products they need.
Our Team
Our team consists of healthcare professionals who are dedicated to helping people in our community live healthier lives. With a strong focus on patient care, we work together to provide exceptional service and support to our customers.
Our Values
At Keyworth Pharmacy, we value our customers and are committed to providing them with the highest level of care and service. We believe in empowering our customers to make informed decisions about their health and wellbeing, and we strive to provide a comfortable and private environment for them to do so.
Staff Treatment and Service
The reviews suggest that the staff's treatment of customers has been mixed. Unfortunately, some customers have reported receiving rude and unwelcoming service, particularly from the newer staff members. However, others have had a positive experience with friendly and helpful staff, with one reviewer praising Mr Singh's welcoming nature.
Changes in Staff and Service
There appears to have been a change in staff since September 2022, which has had a negative impact on the pharmacy's service. Some reviewers have commented that the new staff seem miserable and lack customer service skills, leading to a feeling of being treated like just another customer rather than a valued one.
Customer Satisfaction
Despite the mixed experiences with staff, the majority of reviewers have been satisfied with the pharmacy's service. They have praised the helpful and professional nature of the staff, and have appreciated the range of products available. A few reviewers have also mentioned that the pharmacy was able to adapt to their specific needs, such as providing a flu jab for an elderly customer.
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