For a different kind of service
A Commitment to Customer-Centric Moving Experiences
New Horizons Removals & Storage stands out as a leading removals company in Swindon and beyond, offering a comprehensive range of services tailored to individual needs. Our mission is to provide a seamless and stress-free moving experience for every customer. We understand the importance of meticulous planning, careful handling, and reliable execution to ensure a successful and enjoyable move.
Tailored Solutions for Every Move
Every home and business is different, and so are their moving needs. New Horizons offers bespoke solutions for all types of moves, including:
- House Removals: We provide a highly-coordinated approach for moving homes, from single-bedroom flats to large family homes.
- Office Relocations: Minimize business disruption with our efficient and organized office moving services.
- Secure Storage Options: Store your belongings in our safe and accessible self-storage units, available for both short-term and long-term needs.
- International Moving Expertise: Tackle the challenges of international moving with our comprehensive and streamlined services.
Why Choose New Horizons?
Our commitment to customer satisfaction is unmatched. We offer:
- Customer-centric approach: Your satisfaction is our highest priority.
- Instant Quotes: Get a quick and easy quote for your move without any obligation.
- Expert Packing Services: Our professional team handles your belongings with utmost care.
- Local Expertise: Our team's deep understanding of Swindon and the surrounding areas ensures a seamless and tailored experience.
- No Hidden Fees: We believe in transparent and competitive pricing.
An Established and Trusted Company
New Horizons was founded in 2003 by Kingsley Oliver, who recognized the need for a different kind of moving experience. We are a proud member of the Association of Independent Movers (AIM) and Checkatrade, demonstrating our commitment to ethical practices and customer satisfaction.
Additional Services for a Smooth Move
We go above and beyond traditional removals services to offer:
- Senior Moving Services: Compassionate and respectful support for seniors during downsizing.
- Eco-Friendly Moving Solutions: Sustainable practices throughout the moving process.
- Specialized Moving Services: Careful handling of unique or delicate items.
Quality of Service
The majority of reviewers have praised the company's exceptional service, with many using terms such as "outstanding", "top drawer", "professional", and "friendly". They have been impressed with the company's ability to manage their moves efficiently and with minimal fuss, with one reviewer stating that they "did the full pack for us on day 1 and the move on day 2". The company's customer service has also been highlighted as a strength, with one reviewer mentioning that Kelly in the office was "helpful" and another reviewer stating that Kingsley had a "great sense of humor" and was always willing to go the extra mile.
Price
Several reviewers have also commented on the company's competitive pricing, with one reviewer stating that they were "good value" and another reviewer mentioning that they were "very competitively priced".
Issues
However, there have been a few instances where the company's service has fallen short. One reviewer reported that the company's van blocked a road, preventing emergency services from passing, and the company's response was deemed "ridiculously unprofessional, aggressive and rude". Another reviewer simply stated that they found the company "difficult to deal with" and would never use them again.
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