Transforming your home, one window at a time
At Fascia Focus, we're passionate about providing top-quality windows, doors, and roofing systems to both trade professionals and homeowners in Gloucester and beyond. Our team of experienced fitters are dedicated to delivering exceptional customer service, ensuring that every installation meets the highest standards of quality and craftsmanship.
Our Services
We understand that selecting the right windows, doors, and roofing solutions for your property can be a daunting task. That's why we're here to guide you every step of the way. Our comprehensive range of services includes:
- Windows: Our casement window range is designed to provide maximum security, weather performance, and energy efficiency. Whether you're looking for UPVC, aluminium, or composite windows, we have a solution to suit your needs.
- Doors: Our UPVC doors are strong, durable, and energy-efficient, making them an excellent addition to any home. From panelled to composite doors, we offer a wide range of styles and designs to complement your property.
- Roofline: We specialize in the supply and fitting of roofline products, including fascias, soffits, and guttering. Our partnership with Freefoam ensures that our roofline products meet the highest standards of quality and performance.
- Conservatories: We offer a range of conservatory products designed to enhance your outdoor living space. From car ports to roof lanterns, our solutions are tailored to meet your individual needs and budget.
- Interior Panelling: Our interior decorative panels are a stylish and practical alternative to traditional tiles, paint, or wallpaper. Easy to fit and maintain, they're an excellent choice for any room in your home.
Our Commitment to Quality
At Fascia Focus, we're committed to providing only the best products and services to our customers. We believe in building long-term relationships, which is why we focus on delivering exceptional customer service, combined with competitive pricing and outstanding value for money.
What Our Customers Say
Don't just take our word for it! Our customers rave about our products and services, praising our attention to detail, exceptional craftsmanship, and friendly, helpful staff. Whether you're a homeowner or trade professional, we're confident that you'll be delighted with our services.
Disappointing Experience
The majority of the reviews are overwhelmingly negative, with three reviews out of five giving a rating of 1 star. The customers have expressed their disappointment and frustration with the company's service.
Poor Communication and Negligence
The most common issue among the negative reviews is the poor communication and lack of response from the company. Customers have reported being promised calls back and then being ignored multiple times, leaving them feeling frustrated and ignored.
Faulty Products and Unprofessional Behavior
Several customers have experienced issues with faulty products, including a cap coming off a roof lantern, a door handle snapping, and a lock not functioning properly. The company has been accused of being unwilling to fix these issues, leading to customers having to find temporary solutions.
Positive Reflections
It's worth noting that three reviews have given the company a 5-star rating, praising their professionalism, customer service, and workmanship.
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