Sit back, relax, and let us find your dream home
At John Payne Estate Agents, we are proud to be a leading independent estate agency with three offices across Coventry. Our experienced team is dedicated to providing professional and personalized service to our clients, whether you are looking to buy, sell, rent, or let a property.
Our Services
We offer a comprehensive range of services, including property sales, lettings, and property management. Our team is knowledgeable and experienced in the local market, and we utilize the latest technology to ensure that our clients receive the best possible service. We believe that our coverage and experienced team are unrivaled within the city, enabling clients to confidently entrust us with their property matters.
Our Philosophy
We believe in providing a personal and professional approach to estate agency, and we are committed to delivering exceptional customer service. Our directors have a strong heritage in the industry, with roots dating back over 100 years, and we take pride in our reputation for providing solid, professional, and unbiased advice to our clients.
Our Commitment
We are regulated by the Royal Institution of Chartered Surveyors, and we are licensed members of the National Association of Estate Agents and the Association of Residential Letting Agents. We also adhere to strict service standards, which we monitor to ensure that we maintain a professional yet effective level of service.
Our Expertise
Our team is comprised of experienced and knowledgeable professionals who are experts in the local market. We have a deep understanding of the Coventry property market, and we are committed to providing our clients with expert advice and guidance throughout the buying, selling, renting, or letting process.
Excellent Customer Service
Several reviewers praised John Payne Estate Agents for their excellent customer service, highlighting the friendly and helpful staff, particularly Eleanor, Justine Roe, and Daniel Little. They were efficient, professional, and made the process of renting or buying a property smooth and stress-free.
Professionalism and Reliability
Many reviewers commended the agency's professionalism and reliability, noting that they were approachable, friendly, and willing to offer sound advice. They were also impressed with the agency's ability to deal with problems quickly and efficiently.
Negative Experiences
However, some reviewers had negative experiences with John Payne Estate Agents. They reported that the agency did not follow health and safety measures, failed to clean properties properly, and were greedy and unprofessional. One reviewer was unhappy with the condition of the garden and the charges made to the previous tenant.
Concerns about Maintenance and Cleaning
Some reviewers raised concerns about the maintenance and cleaning of properties, stating that the agency did not take responsibility for ensuring properties were in a good condition before handing them over to tenants.
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