A Trusted Partner for Quality Used Cars and Finance Solutions
House of Motors is a reputable company based in Romford, serving the needs of car buyers and sellers in the local area. Established with the vision of providing accessible and reliable used cars, we have built a reputation for transparency, integrity, and exceptional customer service.
1. Quality Used Cars
Our meticulously inspected vehicles offer exceptional value for money. We have a diverse selection of cars to suit various budgets and lifestyles, from reliable family cars to sporty saloons and spacious SUVs.
2. Finance Solutions
Securing a finance package shouldn't be stressful. Our experienced team will guide you through the process, presenting you with flexible options from leading lenders. We work with individuals and families, ensuring competitive rates and tailored solutions to meet your specific needs and circumstances.
3. Source My Car
Don't see the perfect car on our lot? Let us find it for you! Our extensive network and dedicated specialists will source the ideal vehicle based on your specific requirements and preferences.
Who We Are
Our team comprises dedicated professionals with extensive experience in the automotive industry. We are passionate about cars, committed to delivering exceptional customer service, and driven by a desire to provide our clients with a seamless and positive experience.
Our Values
- Customer Focus: We prioritize your needs and aspirations, aiming to understand your unique requirements and exceed your expectations.
- Transparency: We believe in open communication and clear explanations, ensuring you are fully informed every step of the way.
- Integrity: We adhere to the highest ethical standards, adhering to industry regulations and treating each customer with respect.
- Value Creation: We strive to deliver exceptional value to our clients through competitive pricing, reliable cars, and personalized services.
Get in touch today and discover the difference House of Motors can make in your car-buying journey!
Dealership Review Summary
The reviews for House of Motors range from extremely positive to extremely negative. A common thread among the positive reviews is the prompt and courteous service provided by Imran, the dealership's representative. Many customers praise his efficiency in handling transactions, addressing concerns, and providing a high level of customer service.
Quality of Cars
The reviews highlight varying levels of satisfaction with the quality of cars sold by House of Motors. Some customers have reported issues with their vehicles, including scratches, damaged tires, and safety concerns. However, many others have been satisfied with their purchases, reporting that the cars were as described and in good condition.
Customer Service
The negative reviews primarily focus on poor customer service and a lack of transparency. Some customers have reported being dismissed or ignored when bringing concerns to Imran's attention, despite having spent money on the vehicle.
Conclusion
Overall, the reviews suggest that House of Motors is a dealership with a mixed reputation. While some customers have had positive experiences, others have been left feeling unhappy and frustrated. It is essential for potential customers to thoroughly research the dealership and read multiple reviews before making a decision.
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