Business Details
9 Years
experience
Your Trusted Lancaster IT Support Partner
Established in 2017, Quayside Computing & Design has built a reputation for delivering professional and reliable technology solutions to businesses and individuals in Lancaster and beyond. With over 15 years of combined experience in IT support, our team specialises in web design, computer repair, laptop sales, and managed IT services tailored to meet diverse client needs. Our approach prioritises clear communication, technical expertise, and customer satisfaction, avoiding unnecessary jargon while maintaining transparency in pricing and service delivery. We offer a 12-month warranty on refurbished devices, free diagnostics, and same-day repairs where possible, supported by a commitment to continuous innovation and client education. Our partnerships with industry leaders like ESET and Hello Telecom enhance our ability to provide comprehensive technology solutions.By maintaining in-house repair capabilities and offering both remote and on-site support, we ensure minimal disruption to our clients' operations. Our portfolio includes successful web design projects for businesses across sectors, demonstrating our ability to create functional, SEO-optimised digital platforms. Customer testimonials consistently highlight our responsiveness, technical proficiency, and dedication to resolving issues efficiently. As a locally-based business operating from St Georges Quay, we combine national expertise with community-focused service, ensuring clients receive both cutting-edge solutions and personalised attention.
Services
Web Design
IT Support
Laptop Sales
Computer Repair
VoIP Services
Remote Support
Website Maintenance
PC Upgrades
Email Setup
Network Solutions
Details
- Year established: 2017
Highlights and features
- We offer 15+ years of combined IT expertise with clear, jargon-free communication
- Free diagnostics and no-charge policy for unresolved issues
- 12-month warranty on all refurbished laptops and PCs
- Secure remote support available for urgent technical problems
- Locally-based team serving Lancaster and nationwide clients
Associations and certifications
- ESET Partner
What people say
Absolute pleasure to do business with
Sorted everything in two brief sessions
Highly recommend for technical help
Fantastic price and quality service
Rejuvenated our slow laptop effectively
Services
Web Design
Our web design service creates responsive, SEO-optimised websites tailored to business needs. Using modern development practices, we build sites compatible across devices while maintaining 90%+ Google PageSpeed scores. Clients receive ongoing support including content updates and e-commerce integration for sustainable digital growth.
IT Support
We provide comprehensive IT support covering software issues, hardware repairs, and network management. Our services include remote diagnostics, virus removal, and proactive maintenance packages. With 15+ years of experience, we deliver solutions for both individual users and business networks nationwide.
Laptop Sales
Our refurbished laptops undergo rigorous quality checks and include SSD upgrades for improved performance. Each device comes with a 12-month warranty and free initial setup. We offer expert advice to help customers select the most suitable device based on their specific requirements.
Computer Repair
We offer in-house computer and laptop repairs including screen replacements, storage upgrades, and performance optimisation. Our free diagnostic service identifies issues without charge, with repairs typically completed within days using genuine replacement components for lasting solutions.
VoIP Services
Our hosted VoIP solutions provide scalable business phone systems with features like voicemail-to-email and multi-department routing. As Hello Telecom partners, we deliver reliable cloud-based telephony with geographic number options and international connectivity capabilities.
Questions
What IT services do you offer for businesses?
We provide network management, remote support, VoIP phone systems, and proactive maintenance packages tailored to SME needs with itemised billing.
Do you sell new and refurbished computers?
Yes, we offer both new and professionally refurbished laptops and desktops with SSD upgrades, 12-month warranties, and free setup assistance.
Can you repair laptop screens?
We replace broken laptop screens starting at £40 plus parts, with fast turnaround times using quality replacement components for most device models.
Do you provide website maintenance?
Yes, we offer ongoing website maintenance including content updates, security patches, and performance optimisation as part of our web design packages.
What areas do you serve?
While based in Lancaster, we provide IT support and computer services nationwide with remote assistance available for clients across the UK.
