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A Legacy of Experience and Expertise
Chiswell Fireplaces proudly boasts over 30 years of experience in the fireplace and stove industry. Founded on a foundation of unparalleled craftsmanship and customer satisfaction, we are a family-run business dedicated to enriching your home with the warmth and ambiance of a beautiful fire.
A Comprehensive Service from Conception to Completion
We offer a seamless and personalized journey, guiding you from the initial conception of your dream fireplace or stove to its meticulous installation. Our skilled team works closely with you to understand your individual needs and preferences, ensuring a result that exceeds expectations.
An Extensive Product Portfolio
At Chiswell Fireplaces, we cater to a diverse clientele, offering a wide array of innovative and timeless fireplaces, fires, and stoves. From classic stone and wood fireplaces to contemporary gas and electric models, we have something to suit every taste and style. Our dedicated team can provide expert advice in selecting the perfect product to fit your unique space and needs.
Quality Installations, Superior Craftsmanship
Our team of experienced installers are highly skilled and meticulous in their work. We utilize only the highest quality materials and adhere to the most stringent industry standards, ensuring a seamless and secure installation.
Why Choose Chiswell Fireplaces?
- Experienced and passionate team: Our locally-owned business is driven by a team of experienced professionals who are passionate about fireplaces and stoves.
- Personalized service: We take pride in offering a personalized touch and tailored service, ensuring your complete satisfaction.
- Eco-friendly commitment: We prioritize environmental responsibility by offering only stoves that meet stringent environmental regulations.
- Comprehensive selection: Our extensive product portfolio boasts a diverse range of styles, materials, and sizes to meet your unique requirements.
Explore Your Options in Our Showroom
Our well-equipped showroom in St Albans, Hertfordshire, features a mesmerizing array of fireplaces on display, with over 20 featuring working fires. We also have a vast selection of stoves on display, allowing you to get a hands-on experience and receive personalized guidance from our experts.
Exceptional Customer Service and Quality Products
Positive Experiences
The majority of customers have praised Chiswell Fireplaces for their exceptional customer service, helpful and patient staff, and high-quality products.
Staff and Service
The staff, including Glen, Manoj, Craig, and Jim, have been commended for their helpfulness, patience, and expertise. They have provided excellent service, offering suggestions and ideas to customers, and ensuring that customers are completely satisfied with their purchases.
Product Quality and Installation
Customers have expressed high satisfaction with the quality of the fireplaces, stoves, and gas fires they have purchased. The installation process has been described as efficient, clean, and tidy, with the installers being praised for their attention to detail and professionalism.
Long-Term Satisfaction
Several customers have mentioned that they have had positive experiences with Chiswell Fireplaces over many years, with some customers returning to the company for multiple purchases.
Minor Areas for Improvement
One customer has mentioned that there is a need for more high-level project management to ensure that all aspects of the installation process are coordinated effectively.
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