Adapting our services to care for you, every step of the way
The Happy Angel Company is a premier domestic, commercial cleaning and housekeeping business, dedicated to delivering top-notch results. We are fully insured, and all our staff are equipped with the necessary materials to provide exceptional service. We closely manage and train our team to ensure that we always maintain our high service standards. Each member of our staff undergoes thorough reference checks to guarantee our clients' peace of mind.
Our services are designed with flexibility and reliability in mind, catering to the unique needs of every individual. We offer daily, weekly, fortnightly, or monthly visits, tailored to your requirements. Each home is distinctive, and so are your needs; therefore, we take the time to meet with you at your property to discuss your specific needs and provide an accurate assessment. This also enables us to introduce you to the cleaner who we believe will best suit your requirements, fostering a pleasant relationship between you and your cleaner.
Our Story
Yvonne Williams, the founder of The Happy Angel Company, has a commercial background primarily in the property market, where she worked as a Senior Sales Executive in Estate Agency. After three decades of high-pressure corporate sales, she decided to seek a change. For a year, she worked for a holiday lettings company, managing high-end properties across the UK. To excel in this role, she learned the intricacies of housekeeping, which inspired the idea of The Happy Angel Company.
Her extensive experience in various aspects of the property world, coupled with her background in sales, customer services, and housekeeper training, has contributed to the steady growth of The Happy Angel Company.
Adapting Our Services During the COVID-19 Pandemic
When the COVID-19 pandemic began to affect the United Kingdom, we quickly devised a plan to continue supporting our clients, many of whom fall into the vulnerable category. During the lockdown, we offered alternative services to minimise the immediate and ongoing impact of the pandemic on all parties involved.
We asked our clients if they would be willing to pay a small retainer to use us as an alternative service instead of just housekeeping. This alternative service included assistance with shopping, gardening, and dog walking, all conducted with no contact. We also had to explain that we had a sizeable waiting list for our COVID-19 company services and that, although some were going into total lockdown, other people were in need of our services.
Our priority has always been the health and safety of our clients and staff. We have implemented stringent measures to adhere to government guidelines and have provided our staff with the necessary personal protective equipment (PPE) to ensure their safety while delivering our services.
At The Happy Angel Company, we are proud of our ability to adapt and evolve in response to the needs of our clients and the challenges posed by the external environment. We remain committed to providing top-quality cleaning and housekeeping services that cater to the unique needs of each individual.
Overview of Reviews
- The majority of the reviews are negative, with employees and former employees expressing dissatisfaction with the work environment and harsh treatment.
- A few positive reviews mention good customer service and a job well done.
Negative Reviews
- Elizabeth Landeros rated the company 1 star and described it as the "worst job ever." She mentioned the owners' lack of guidance and constant yelling.
- Rari Feretti, a former employee, rated the company 1 star and described the work environment as "devilish." They mentioned manipulation, lack of value for workers, and harsh treatment.
Positive Reviews
- Tracy Scott rated the company 5 stars and praised their safety protocols during the pandemic.
- Lindy Martin rated the company 5 stars and appreciated the quality job done by the cleaning team, especially Aydell and Alex. They mentioned the extra effort put into cleaning up a big mess.

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