Business Details
37 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Glasgow
Established in 1989, we are a professional letting agency specialising in residential property management across west central Scotland. With over 30 years of experience, we manage more than 1,000 properties, prioritising client trust and legislative compliance. Our team holds memberships with the Association of Residential Letting Agents (ARLA) and offers Client Money Protection (CMP) for financial security.We maintain rigorous adherence to over 150 legislative standards, ensuring landlords avoid penalties through expert guidance. Our commitment extends beyond business, supporting community projects in Scotland and internationally. As a multi-award-winning firm, we combine industry expertise with a transparent, client-centric approach to property management.
Services
Property Management
Tenant Referencing
Rent Collection
Legislative Compliance
Emergency Repairs
Deposit Protection
Property Marketing
Inventory Services
Sales Services
Overseas Landlord Support
Details
- Year established: 1989
Highlights and features
- 30+ years managing residential properties in Scotland
- ARLA-accredited agency with strict code of conduct compliance
- Client Money Protection for 100% financial security
- Specialist in navigating complex Scottish housing legislation
- Community-focused business supporting international projects
Associations and certifications
- Association of Residential Letting Agents (ARLA)
- Client Money Protection (CMP)
What people say
Excellent compliance knowledge
Reliable rent collection
24/7 emergency support
Transparent financial protection
Community-focused approach
Services
Property Management
Comprehensive management of residential properties including tenant relations, maintenance coordination, and financial reporting. Our service ensures compliance with Scottish housing legislation while maximising rental returns. Landlords benefit from regular property inspections and dedicated account management.
Tenant Referencing
Detailed assessment of prospective tenants covering credit history, employment verification, and immigration status. We conduct Right to Rent checks and provide risk assessments to ensure reliable tenancies. Our process minimises void periods while protecting landlord investments.
Rent Collection
Monthly rent collection with automated transfers and arrears management. Includes Rent Cover insurance options and credit control procedures. Landlords receive regular financial statements with transparent accounting of all transactions.
Legislative Compliance
Expert navigation of Scottish housing laws including EPC requirements, gas safety certifications, and deposit protection schemes. We maintain compliance with over 150 legislative standards to prevent penalties for landlords.
Emergency Repairs
24/7 emergency repair service for urgent property issues. Our team coordinates certified contractors for gas, plumbing, and electrical emergencies. Response times prioritise tenant safety and property preservation.
People
Colin Roe
Managing Director
32 years in property management, Fellow of ARLA, CeMAP qualified mortgage advisor. Former director at Ross & Liddell, leading LET it since 2003. Specialises in compliance and investment strategy.
Sandra Rooney
Manager
18 years' experience in lettings, overseeing 1,000+ properties. Focuses on compliance and team leadership. Previously with TMDLet, now managing daily operations and client relations.
Chris Cockburn
Business Development Manager
15-year LET it veteran responsible for new business acquisition and property marketing. Manages professional photography and digital listings to maximise property exposure.
Alistair McNicol
Property Manager
20 years managing tenancy lifecycles, from applications to maintenance coordination. Focuses on tenant-landlord relations and ensuring compliance with Scottish housing standards.
Monica McGinty
Property Manager
18 years' retail management experience transitioned to property management in 2018. Oversees tenancy applications and maintenance issues with emphasis on client communication.
Questions
What services do you offer landlords?
We provide full property management including tenant referencing, rent collection, compliance management, emergency repairs, and Client Money Protection.
How do you ensure legislative compliance?
Our team maintains expertise in over 150 Scottish housing regulations, with regular audits and ARLA membership ensuring ongoing compliance.
What happens if tenants don't pay rent?
We offer Rent Cover insurance and legal support up to £25,000 for qualifying tenants, with in-house credit control procedures.
How are properties marketed?
Properties are advertised on Rightmove, Citylets, and our website with professional photography and local visibility boards.
Do you manage overseas landlord requirements?
Yes, we handle NRL1/NRL2 forms and tax compliance for non-resident landlords, with dedicated support for international clients.
What tenant referencing checks are performed?
We conduct identity verification, credit checks, employment references, and immigration status confirmation for all tenants.
