PASS WITH The uk's #1 Bike school
Riders is one of the UK's largest and most trusted bike schools, with a rich history and a long-standing reputation for excellence. Our motorcycle instructors possess over 50 years of collective instructing experience and are highly skilled in their field. We offer a range of services, from CBTs to Full Motorcycle Licence Training, catering to both beginners and those with prior riding experience. Our training sites are located in Birmingham, Brierley Hill (Dudley), Bromsgrove, Coventry, Gloucester, Redditch, Tamworth, Wolverhampton, and Worcester, making us the largest motorcycle training group throughout the West Midlands.
Services Offered
At Riders, we pride ourselves on providing flexible and tailored training courses to suit the individual needs of our clients. We offer CBT courses, Direct Access Training, and Motorcycle Instructor Training Courses. Our training programmes are designed to cater to the riding experience of our clients, ensuring that new riders can learn at their own pace without feeling pressured, while more experienced riders can advance efficiently.
For those seeking to obtain their full bike licence, we provide courses that are tailored to the individual's riding experience. Our experienced instructors will assess your current skill level and provide training that is relevant to your needs, ensuring that you receive the best possible training for your skill level.
Why Learn with Riders?
Learning with Riders offers many benefits, including learning with a friendly, patient, and professional riding instructor, access to a fleet of modern motorcycles for learning, flexible courses that are tailored to your needs, no extra charge for weekend training, and all equipment included in course prices (bikes, helmets, gloves, etc.). Our CBT prices start from 150, and our Direct Access 3-Day Training Course is priced from 690.
At Riders, we are committed to ensuring that our clients receive the best possible training, and we have helped over 100,000 riders pass their motorcycle training and experience the freedom of the open road. Our experienced training schools maintain our fantastic pass rate, and we are proud of our 95% CBT completion rate.
Book Online
Booking online with Riders is simple and straightforward. Just enter your postcode to find one of our many trusted motorcycle training centres across the UK, select a course and date, and pay and book online. We accept all major card types, and our experienced team is always available to answer any questions you may have.
Customer Feedback Overview
Overall Experience
The overall feedback on the riding school is generally positive, with many customers expressing satisfaction with the service provided. Several reviewers praised the instructors for their patience, professionalism, and ability to make the learning experience enjoyable and confidence-building. The school's friendly and welcoming atmosphere was also highlighted as a positive aspect.
Instructors
The instructors at the riding school received high praise from customers, with many mentioning specific instructors by name, such as Mike, Karl, and Phil. These instructors were commended for their patience, clear instructions, and ability to make students feel at ease during the learning process. Their friendly and approachable nature was also frequently mentioned as a positive aspect of the service.
Teaching Methods and Materials
The teaching methods and materials used by the riding school were also praised by customers. The step-by-step approach to learning and the provision of helpful tips and advice were highlighted as beneficial. Additionally, the school's emphasis on safety and ensuring that students are well-prepared for the road was appreciated by many reviewers.
Issues and Areas for Improvement
While the majority of feedback is positive, there were a few areas of concern raised by customers. One reviewer expressed frustration with inconsistent information provided by the school over a period of three months, which resulted in wasted time and effort. Another reviewer was unhappy with the school's policy regarding footwear, as they were sent home for wearing the wrong type of boots and told they would have to rebook and pay again. These issues highlight the need for clear communication and consistent policies to avoid customer dissatisfaction.
Recommendations
Based on the feedback provided, it is clear that the riding school offers a valuable service that is appreciated by many customers. To further improve the experience for students, the school should ensure that communication is clear and consistent across all staff members, and that policies are clearly communicated to avoid misunderstandings. Additionally, maintaining the high standards of instruction and the friendly, welcoming atmosphere will continue to enhance the overall experience for customers.
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